Hey guys, running into this issue since today. I can connect to homey through my phone app, however my browser (via https://my.homey.app ) keeps claiming it’s offline. I’ve tried firefox and edge and two laptops. Homey at the same time seems to have issues talking to wifi devices (it cannot connect …

Ok, so today I noticed half of my Nest smokedetectors had not reported back in the last 4 days,… the ones connecting to my UDM were offline, the ones connecting to my 1st floor accesspoint were fine. (which ruled out all the settings and threathmonitoring I’ve been playing with) Removed the SSID fr…

[image] Bumper: Homey at the same time seems to have issues talking to wifi devices (it cannot connect to my homey bridge Afaik there is no option from Homey (Pro) with the Firmware 8.1.3 to connect to a Homey Bridge. And Tado° is a Cloud App, [image] Did you enable in Unify new features…

the homey bridge was a typo, I meant homey cannot connect to or read values from my tado devices or for example connect to my hue bridge. Have not enabled any new features from the DSM update. Noticed the homey app also doesn’t connect if the phone is on 4g, must be something in my router

[image] Dijker: Ad Blocking feature. Did you check it is disabled?

yes, it’s disabled, so is device isolation

If I reboot my UDM router, I can connect. If I then reboot homey, I cannot connect again. :frowning:

This is likely something you’ve already considered but do you have separate 2.4 and 5Ghz networks? Although if on Homey bridge I’m not sure what difference that makes

The setup of your wifi can be a huge factor here. Homey early 201x models are most happy with “old fashioned” straightforward 2.4GHz wifi. [image] Problems connecting your new Homey Pro to your WiFi? Try this! Questions & Help Make sure your WiFi is using the 2.4 GHz netwo…

super strange. do note all was working smoothly 2 days ago. the one thing changing (that I know) is my router (UDM) doing an update. Homey and all other IOT are in a dedicated vlan, i’ve connected my laptop into that vlan to validate internet and cross device access and all is fine. Homey is connec…

Did some further troubleshooting today and the root cause seems to be my homey does not connect to Athom Cloud. Tried several suggestions from previous threads on that topic, but to no avail. disabled all security and traffic inspection features on the UDM, but no luck. Time is correct. everything …

I know mDNS can cause trouble [Screenshot_20230505-022437_Chrome]

Homey offline / wifi issues?

Questions & Help

Peter_Kawa May 5, 2023, 12:25am 12

I know mDNS can cause trouble

Homey Pro Offline and not recovering

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Homey offline / wifi issues?

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