Hi I need some help here. I know my Homey is not completely offline, as i can see i requests a IP from the DHCP (and gets it) and automatic flows are also running. On top op that the api is running, as i can make http get’s to trigger my flows. But the app, developer site, insights and everythin…

[image] Peter_Thornton: What the heck is wrong here? The method that Athom uses to access Homey locally is fraught with potential issues. Try running a tool like nslookup or dig to look up the address X-X-X-X.homey.homeylocal.com (where X-X-X-X is the local IP-address of your Homey but with …

Thanks. I’ll check that Im switching firewall, so I switch them back and forth to configure the new (until I’m done), but even with the old one, who’s config haven’t changed I still can’t access it. It would make sense if it didn’t work with the new, but with the old it makes no sense.

Thru the magic of “I didn’t touch anything” it works both for the new and old firewall. Guess it just needed a good nights sleep :slight_smile:

Guys, I am tired of those disconnections. More and more often Homey stopped responding. After some time connection get restored by itself, but it can take up to several days to restore. Sometimes I need to access it at once and can’t wait for that blessing from Homey. Devices in my house work as e…

Yeah, I call it a bug. 1st, please install Net Scan or similar app, to monitor the connection with your router. You’ll discover Homey is’nt really offline every time the mobile/web apps say so! At my place, the only fix is to connect Homey with a (old) dedicated 2.4GHz wifi router. With 5GHz turn…

This morning Homey became accessible for some hours, then it disappeared again. I have Asus mesh routers with both 5GHz and 2.4GHz channels. Signal from both routers is strong, Homey is placed between routers. Outside of Wifi Homey is still inaccessible

[image] Karpsson: with both 5GHz and 2.4GHz channels. With separate SSID’s? → That’s OK. Or both joined to one SSID? → That confuses Homey somehow. [image] Karpsson: mesh routers Make sure Homey sticks to one AP. By bandsteering, MAC filtering or tuning the transmit power of AP’s.

These are different networks, i.e. I see them as separate networks in my wifi list. Homey’s globe lights are okay (indicating that everything up and running, no red, purple or orange lights) and all Z-Wave and other devices work correctly. Asus app shows that Homey is offline: [image]

I got a pair of Asus XT8 mesh routers. I have resetted the Homey but during setup he can’t see my 2,4GHz network. Everything else can found it - mobile phones, PCs and laptops. But not Homey Pro 2019. I have even turned off 5GHz network to check if the Homey would see 2,4GHz. But it didn’t. I cou…

Incredible, but I lost wi-fi connection within a day! So it work first, at least 1 hour, I didn’t check for a while. But after about 6 hours connection has been lost again. I don’t know, it worked before. Sometimes I lost the connection, but it wasn’t for so long. I hope somebody can help. Thank …

Homey Offline... but not completely

Questions & Help

Peter_Kawa June 26, 2024, 11:53pm 17

Did you report it to homey.app/support as well?

Here’s some more hints:

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Homey Offline... but not completely

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