Most probably the best is to generate system diag. ID and contact Athom
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I created a ticket at Athom on this subject, results box change.
Surprisingly this evening, backups were disabled at least on my account.
I suspected a fault in the backupâŚ
Or the backups and memory utilisation during backup is causing it. In any way, Athom must take action if this is the caseâŚ
This just shows your subscription has expired. Youâd renew them yourself.
Hint: when you purchase the 1 year subscription in the Athom webshop, you pay âŹ10 for 12 months
Athom does not disable or switch off your backups when you have a valid subscription.
As comparison: I havenât got a âbuy subscriptionâ offer:
.
@ Mobile app, what do you see when you hit your avatar at the frontpage > hit My Account > hit My supscriptions ?
Usually youâd see this with the subscription expiration date:
