Since a few days Homey bridge is no longer connected. Do more users have this problem? It’s starting to get really annoying. I’m really thinking about quitting the bridge.
If you really want someone to help you, it may be wise to give some more details about your problem… “Is no longer connected” is not very specific…
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Hi Robin,
i have the same problem. Whenever i try to turn a lamp on or off (for example) through the homey app i get the message “timed out after 30000 ms” and “homey bridge is not connected”.
I had issues before where the homey bridge disconnected (you get a message about this in the home button in the app) but was able to get it to work again by turning the power on the homey bridge off and after 30 seconds back on, this might work for you. You can also try to delete the homey bridge in the app and then re-install.
This time i wasn’t able to trouble shoot though so i contacted homey support to help me out. If you still have trouble with your homey bridge you can do that as well. If there is something that did work for you, please let me know!
Since 3 days I have the same problem, see my post Problem Homey Bridge Not Connected - #29 by Rob_F
Same here. The ring is rotating colors, so that apears to be ok. However, PRO devices shows the bridge as “not connected”.
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Here too, Homey Pro 2019 1Gb. Started a view weeks ago. All Zigbee devices were red marked. Restarting the Tuya Zigbee app, all devices are okay,but no update at all. The only thing that worked was restarting the homey Pro. The frequence of no longer working Tuya Zigbee became worser and worser. Every 2 days restarting the Homey. Than since 2 day’s rebooting Homey Pro didn’t work anymore. I found some solutions at Homey for resetting Zigbee without losing devices. Now nothing from Zigbee works anymore, discovered as unknown device and unusable… … I changed 16 Tuya Wifi devices to Tuya Zigbee Homey Pro for more reliability. Never having more regrets in my whole life of buying such a stupid unreliable device!
At Homey developer it says:
Homey Zigbee bridge not connected!
This topic is about the Homey Bridge. Not about the Pro. These are two compleet different products.
A few hints: zigbee is NOT plug and play. First change the power adapter with a model of a well known brand, 5VAC, 2A minimum.
When this doesn’t help:
Start the Pro 19 in recovery and select “Full software download”. This solved the weirdest zigbee issues.
More zigbee knowledge here.
