Why is my Handy often listed (in this moment three times) under “my phones”? I have to delete this many times a week. My wife also has two similar Handys in this account.
Warum erscheint mein Handy öfter in meinem Account? Das führt zu langen Listen beim Hinzufügen von Nachrichten in Flows und ich muss öfter aufräumen. Auch meine Frau erscheint plötzlich zwei mal
Re-installs of the App on your phone generates new installation IDs
Try to delete old phones at https://my.athom.com/#/phones
Check your flows and choose the correct phone.
1.) I have NOT reinstalled the app. That cannot be the reason. Is there also a new ID, if I open the browser???
2.) Yes, there i have to delete old phones and i do it often.
3.) At flows I see SOME Handys with the same Name and sometimes with another Name for the same Handy (Oneplus3 and Oneplus3003). Of course only, when there are too much Handys in the account-settings
I use both old and new Apps on multiple Android devices, and only get new device registrations on re-installs.
I Also use the Web interface from these mobiles and never get new devices for that.
Looks like an OnePlus issue, maybe it removes the App settings for the Homey apps from your Android. ?
Ok, that makes sense,
I haven’t heard of other Homey App users on other Android versions with the same problem.
please try to find out if it also happens on the stock firmware, maybe a difference in Lineageos
makes it incompatibel with the Homey App. (or vice versa if you want.)
I’ve use LineageOS for 1,5 year while using the ‘new’ beta Homey app without any issues.
Even ROM updates did not trigger an new device in my Homey account.