Hallo Zusammen,
ich habe heute einen neuen Homey Pro erhalten.
Aktueller Softwarestand 12.7.0
Verfügbar: 12.11.0
Beim ersten anschalten kommt die Meldung neue Software Verfügbar, das starte ich, dann beginnt die LED violett zu blinken und zu drehen. Die Updateanzeige im Handy bleibt bei 0% stehen, verändert sich nicht.
Was kann ich tun?
Please ask your question in English since this community is all English, except for the German part 
Hello everyone,
I received a new Homey Pro today.
Current software version: 12.7.0
Available: 12.11.0
When I first turned it on, I got a message saying new software was available. I started the update, and then the LED began flashing and rotating purple. The update indicator on my phone remains at 0% and doesn’t change.
What can I do?
I’ve already reset the device as described in Undertaker’s instructions and have also established a USB connection.
This status has remained unchanged for half an hour. It's the same when I do the same thing on my phone.
