I have been trying for weeks to add my family to Homey. It simply doesn’t work! This is how I do it on my Android phone (owner of Homey): Open Homey App Open settings Open Family & Guests Click on add user Select role (I have tried all different roles) Click on sharable link Sendt link on email, …

[image] [HOWTO] Get in contact with Athom / Customer Support Questions & Help This is a very Frequently Asked Question, so here’s the howto get in contact with Athom support: Go to https://homey.app/en-us/support/ Note Depending on the category you picked…

Answer to an old question, but it might be useful anyway… I struggled with adding a new user yesterday and ran in to the above problem also… THE SOLUTION was to log the receiver phone of the wifi and resend the link. This resulted in a popup where it was possible to accept the invitation.

Did you send the invite via Whatsapp?

I am struggling to add my wife. [IMG_7164] Any idea how to solve it?

Hi Sonny, do you know something else that could work. Because the receiver still gets the same link. To download the app. Also when te wifi is off. The app is on the phone.

Create new user of Homey

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Peter_Kawa September 24, 2022, 2:23am 2

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Create new user of Homey

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