[HOWTO] Get in contact with Athom / Customer Support

This is a very Frequently Asked Question, so here’s te howto:

Go to https://support.homey.app/
Scroll down until you see “Customer Service”. Then follow instructions.


  • Note There’s a non-skippable field called “Homey Diagnostic Report ID”;
    When you don’t have or need one, just enter None or a dash or the like:

Screenshot from 2022-10-20 17-08-06




Okay, here’s a direct link to contact Customer Support: