[HOWTO] Get in contact with Athom / Customer Support

This is a very Frequently Asked Question, so here’s the howto get in contact with Athom support:

Go to https://homey.app/en-us/support/

  • Note Depending on the category you picked, there’s a non-skippable field called “Homey Diagnostic Report ID”;
    When you don’t have or need one, just enter None or a dash or the like:

Screenshot from 2022-10-20 17-08-06