I bought a HOMEY PRO and 3 HOMEY BRIDGES. I have a problem where it seems like the HOMEY PRO communicates with the HOMEY BRIDGE, but the HOMEY BRIDGE does not communicate with the devices. I have the HOMEY PRO in the office and the HOMEY BRIDGE in the garage, where I have other Zigbee devices, but unfortunately, I cannot control them. However, when I move the HOMEY PRO to the office window, I can control the devices in the garage. But I can control the TV in the garage via infrared. So it looks like the HOMEY PRO and HOMEY BRIDGE communicate with each other, but the HOMEY BRIDGE does not communicate with the Zigbee devices. Can you help me?
The Bridge acts just as any other Zigbee router/repeater, which means that it needs to be in range of your Homey Proās Zigbee network before it can do anything. It sounds like your garage is too far away, so Homey Pro cannot reach the Bridge, so the Bridge cannot extend your network.
āHi, I would understand that, but I can control the TV in the garage via IRF, so HOMEY PRO communicates with HOME BRIDGE. Or it is possible that HOMEY PRO reaches the garage via IRF and controls it through HOMEY PRO.ā
IR and RF are proxied over WiFi between the Bridge and the Pro (because they are very simple, unidirectional, protocols). Zigbee, Z-Wave and Bluetooth arenāt.
Hi, I have one more question. For two days the automation to turn on the lights worked for me and this morning it didnāt work and in the app I see 2 lights that have disconnected from the zigbee and one I see that they are there but they wonāt light up. I also have a problem with Homey, because I have free terrain about 10 m from the Homey bridge, so they should communicate with each other, but unfortunately they donāt. Is it possible to find out somewhere why they are not communicating or what the signal is between them?
āHi, thanks for your response. Iām completely fed up The internet connection is strong, I have a direct Ethernet cable connection. And today, for the 9th time, the application isnāt working when I need it the most to turn on the lights, and the automation isnāt functioning. Right now, the boiler should be turning on. On the Homey Pro and the bridge, thereās a spinning red circle. And the app says it canāt connect.āāMeanwhile, it worked on Saturday and Sunday. Itās been non-functional since Monday. And the children canāt even turn on the light in the bathroom and their room.ā
About boilers: Iād like to strongly advice to have a decent thermostat as main controller, and use Homey for āminorā changes.
Homey is designed for turning on lights.
Itās not a guaranteed 100% uptime device.
In the last 35 years I never had a thermostat failing on meā¦
Iād suggest to contact support if you didnāt already, because Homey should run fine most of the time.
The internet connection is strong, I have a direct Ethernet cable connection. And today, for the 9th time, the application isnāt working when I need it the most to turn on the lights, and the automation isnāt functioning. Right now, the boiler should be turning on. On the Homey Pro and the bridge, thereās a spinning red circle. And the app says it canāt connect.āāMeanwhile, it worked on Saturday and Sunday. Itās been non-functional since Monday. And the children canāt even turn on the light in the bathroom and their room.ā
