I have had a similar problem with my 2023 version. This is the response from home after six weeks. I haven’t had a chance to try it yet but it may help.
Be there
Mar 21, 2025, 08:52 GMT+1
Hi Simon,
Thank you for the reply!
It seems there might be an issue with the installed firmware on your Homey Pro. Could you please connect your Homey Pro to a PC or Mac using the steps explained in this article?
Please select the option to update firmware when connected to the PC. Don’t worry, doing this won’t delete any stored data on Homey Pro, so all flows and devices will be kept as is.
Please let me know if this resolved your issue.
