As of yesterday, the Bosch-Siemens Home Connect app in Homey states my dish washer is offline. However, if I open de Bosch-Siemens Home Connect app on my phone, it shows the dishwasher. So for some reason the Homey app cannot connect.
I tried restarting the app
I tried removing the dish washer and adding it again
I tried restarting my Homey
What else can be done? As this is an official app I would expect Athom to be involved here as well.
Athom is not the builder of the app.
You. Can send a email to the developper. Link is at the end of the app pagee.
https://homey.app/nl-nl/app/com.home-connect/Bosch-Siemens-Home-Connect/
You also can try thee test version of the app.
I know Athom didn’t build the app, but i feel the tagging “official” must/should mean something.
@Doekse , do you have any connections to Bosch-Siemens to address this issue?
I did already mail the app developer.
Hi @Rudi_Hendrix,
I’m experiencing the same issue as yesterday. The dishwasher appears as unavailable in Homey, but everything looks normal in the Home Connect app.
I tried several troubleshooting steps, including removing the device, uninstalling and reinstalling the app, restarting Homey, and re-adding the device, but none of these helped.
During the device setup, I can successfully log into Home Connect, and the device is found. However, once added, I receive a “Device Unavailable” error. If I attempt to use the repair option, I can log into Home Connect and accept the requested permissions, but I always end up with the following error:
Do you find any solution? Any help would be greatly appreciated!
Thanks!
Apologies for not getting back to this!
I installed the test version of the app. And at some point it started working again.
Only thing I use it for is to check if the dishwasher is running as we go to bed.
