Hello, I use the Bold smartlock but after adding it to Homey Pro i can’t activate the lock. It says everytime “peripheral not found” if i press the activate button in the Homey app. In the Bold app it says connected to Homey and i got the conformation that the setup was completed. Does anyone kn…

[image] Welcome to the forum! Announcements Hi! Welcome to our Forum, we’re glad you found us! On this Forum you can discuss everything regarding Homey and Athom. This forum is for everyone, independent of your knowledge and experience with our products. I thought it wou…

As there is no community topic for the app you should contact the app developer as instructed in the app’s store page. [Screenshot 2024-07-22 at 10.41.29]

Thank you, i have send the developer a email.

Was there a solution from the delevoper? Same problem here.

@Arjen_Hoogendam No, it was not possible to solve it. According to Bold, the Bluetooth connection is too unstable after changes in the settings in the Homey. Because there is literally 1 wall between the Homey and the Bold smartlock and then the connection does not work. I contacted Bold and got a…

Same here. For us, it doesn’t even work at 1.5-1.8m of clear distance. After some back and forth Bold did offer us a discount on the Connect, albeit smaller than the one mentioned above. As avoiding extra dongles was a major reason for us to opt for Bold and Homey in the first place (influenced by H…

@hihomey I understand your frustration and I had the same reason that I bought Bold at the time, it was indeed also because of the video from Homey where they recommended Bold and it worked without an extra bridge. That turned out not to be true, I tested it and Bold only worked with Homey when th…

Bold smart lock doesnt work

Apps

Peter_Kawa July 21, 2024, 9:40pm 2

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Bold smart lock doesnt work

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