Big problem with zigbee. Hue, Aquara, Aeotec, Fibaro

Questions & Help
1

Hi, Have some problems with hue aquara and aeotec.
When adding aquara button the buttons works for aprox. 1-2 days before not responding.
Hue lights works fine but the battery operated buttons in the same room as the lights stops working.
And Aeotec water sensor and movment sensnsor will not even pair.
any directions on what to do ?

The hue is back to the Hue Hub now but i dont want to use Aeotec hub Hue hub and HP23 hub.

2

Thereā€™s several similar issues reported with Aqara combined with Ikea lights in combination with Homey. I had them myself as well.
While Ikea and Hue are interchangeable, maybe the Hue light blocks the Aqara after the Aqara started to use the Hue light as router.

.

If Aeotec uses zigbee:
Pls show your zigbee overview
https://tools.developer.homey.app/tools/zigbee

In the meantime, try to pair the Aeotec a few centimeters away from Homey,
or,
near the closest zigbee router (light, plug, dimmer)

Also check the 2.4GHz wifi interference on zigbee signal. Adjust the channel(s) when needed:

3

image
image3055Ɨ1015 92.1 KB

Edit: Button is offline again. will have to delete and readd to make it work again for a day or two

@Peter_Kawa i did try to add with the unites laying 1cm away from hub

4

image
image2958Ɨ1189 124 KB

looks like i have a problem with Zwave aswell those are fibaro :expressionless:

Edit: did i test of the alarm. and everything went off dont understand why it say offline

5

Battery powered equipment will often be marked as ā€œunreachableā€, because they do not report to Homey unless something ā€œhappensā€. As say, a fire in your case or temperature change.

2 Likes
6
  1. I donā€™t see a Hue device; they probably are paired with the Hue hub? So Hue can be skipped here as Aqara ā€˜stopperā€™
  2. I canā€™t remember Aqara has difficulties with Aeotec routers. Also couldnā€™t find anything online)
  3. Sometimes (like with Ikea buttons) a firmware update makes a difference. Homey hasnā€™t anything to provide for that (:expressionless:), so to be able to update, you temporary will need an Aqara hub, or a zigbee2mqtt instance.

Hint: deleting is not necessary, just readd, and restart the Aqara app afterwards. You wonā€™t have to fix your flows this way.

.

Exactly.
I canā€™t get my head around the fact this crucial ā€œneed to knowā€ info isnā€™t mentioned at the zigbee page.
Many folks think the ā€œunreachableā€ notification is due to an error, which mostly isnā€™t.

7

Zigbee devices must always be added at the position where it shall be mounted. Zigbee is not re-meshing very well.

Z-wave devices must always be included close to the Homey. They will re-route when moved.

1 Like
8

Either way they will not be connected