Aqara temp/humidity sensors updating irregularly

Hi guys,

Getting a bit frustrated with the Aqara temp/humidity sensors. I have 6 of them and they update very irregularly. Two of them are one floor down from my homey. One of these is updating either every 10 seconds or every 10 minutes on average. Unclear what the exact interval is. The other one that’s downstairs hasn’t synced for over a day. While it’s in the same room.

Then I have 3 on the same floor as the homey. Two of these are updating once in a while (sometimes every few seconds, sometimes not for hours) and the third one (which is positioned 20cm from the Homey 2023), hasn’t synced for hours.

I’ve tried resetting or re-adding some of them, but it feels completely random when the devices sync or don’t sync and how long they decide not to sync.

My questions:

  • Is this regular behaviour?
  • Whats the syncing interval of these devices?
  • Are there better apps then the Homey Aqara app, which give a more trustworthy and regular update pattern?

Thanks in advance!

First be sure your installation is according these instructions:
https://support.homey.app/hc/en-us/sections/4410172128786-Zigbee

Aqara devices update:

  • when there’s a significant change in temperature/humidity
  • at least once per hour

Not for Aqara devices, but your problems are very likely not caused by the app anyway.

Please share your Zigbee list - Homey Developer Tools

These are all my current zigbee devices. I just received the repeater (last one on the list) and plugged it in. Not sure why none of the devices appear to route through the routers.

All devices are within 10-15m of the Homey. Sometimes there’s either one wall or one floor (wooden floors) in between.

The article advices to pair zigbee routers, but it doesn’t say how you can pair them. Or is this done automatically?

Zigbee is running on channel 11. Just switched my 2.4ghz wifi channel from 11 to 7.

We don’t see the routing paths unfortunately, if you are speaking about them, I assume you have HP19. On the list I see one router - lamp - do you cut the power from that lamp ? If so, stop doing it. When you turn the lamp off or of the lamp is on but childs ignore it in the routing path, then you run over the limit of max paired Zigbee devices (childs - battery operated, the limit is 15). The router, you have added, unfortunately will be ignored by the devices, that’s why routers must be included first and then battery operated devices.

Please check https://support.homey.app/hc/en-us/articles/360019239879-Creating-a-stable-Zigbee-network-with-Homey-Pro

You can however try workaround, after you added router, try to re-add those devices without removing them. It will complain that device exists already but will get awaken/fixed routing.
Then check the routing paths… try first with nodes 1-10 to see if situation will stabilize.

Best would be to do the reset and then add routers and then battery powered devices…

Btw, I hope you have already Zigbee network after reset, eg. you don’t have common network key anymore. If so, that would be another reason for full reset (but all your flows will get broken, so it’s painful process even with the script available here)

I’m working with HP23.

I noticed the IKEA lamp as well, acting as a router. Very strange. But it’s always on, I never cut the power.

Not sure what you mean with common network key. How can I check that?

I tried re-adding one of the temperature sensors (number 19) which is positioned next to the new extender. Unfortunately nothing changes in the node list:

I also tried re-adding the number 19 device. It’s now number 20, but still can’t see it being connected through the router. What am I doing wrong?

OK, then I misunderstood this statement and I don’t recall exactly how this view looks today on HP19, sorry :wink:

Not applicable on HP23, no worries.

On HP23 you will not see any changes or routing paths - just watch the Last Seen, if it keeps updating (Eg. 1 time per 1 hour at least but it’s device specific)

Zigbee and Wifi channels do overlap, but the channel numbers don’t match. You’ve just brought your used Wifi channel closer to your Zigbee channel. Also, always use 1, 6 or 11 for wifi, using other will cause more problems than just an overlap with your Zigbee channel as other neighbour Access Point may decide to jump to a different channel; causing a chain reaction for other neighbouring Access Point causing an ongoing channel hopping in your surroundings which in itself will cause interference.

2 Likes

I noticed you only have 2 router devices. This doesn’t need to be a problem, but it’s advised to add a few more of those.

The combination of IKEA lamps + Aqara sensors + Homey made my Aqara’s go silent. It were filament lights to be precise.
When I replaced the IKEA with Lidl lamps > no more problems.

It’s not IKEA in general, f.i. their smart plugs worked fine with the Aqara’s and Homey

Remarkable: the combination of IKEA lamps + Aqara sensors + zigbee2mqtt functions w/o any problem.

1 Like

That’s interesting! I did have an IKEA filament lamp in the past. Unplugged it because it often didn’t work for some reason. Now I know why :wink:

Thanks! It does seem to sync more regularly now, so that’s great!

I was hoping Zigbee would show the routing in the same way as Z-Wave is shown in the developer tools (eg 1 - 5, 1 - 4, etc.).

This means you can’t see if the range extender is actually used :stuck_out_tongue: Interestingly enough: the range extender is now the only one which was last seen almost 24 hours ago. While all others were seen <1 hour ago…

Indeed, it has been not implemented on HP23, it still exists on HP19.

@Sharkys @Daan_Dagevos Yeah, I think it’s a step backwards for the Pro 2023, although the Pro 201x shows the cryptic “last working route”.
So you’ll only can tell if it did or didn’t use the range extender at least once.

I quickly checked some zigbee network sniffer info, but it doesn’t seem to show the used route / hops
https://www.zigbee2mqtt.io/advanced/zigbee/04_sniff_zigbee_traffic.html

_

I didn’t have any issues with the actual lamps though.
The issue was: when an Aqara sensor starts to use the filament lamp as zigbee router, it stops sending data, plus, the worst part: it stops searching for other routers or Homey itself (when in range) to use.
Athom says they’ve fixed this particular problem with firmware v10.1.4, but I don’t think it suffices

3 Likes