Can you repeat your actions/flows, and immediately send me a diagnostic report right after?
When I change the mode of my device (1 device), it works fine here.
How fast do you trigger all the mode changes? Is it possible your do it right after each other, and then hit the rate limits? Do you see a red exclamation mark after?
Please let me know.
The card «set the operating mode to» returns «device not found» in flows. Manual setting on the device works fine.
Ah, there is a problem there indeed. Will release a new version when it is fixed. Thanks for letting me know!
Fixed in version 1.4.3, which is live now. 
Hi Edwin, I just tested the latest version and it works indeed.
Thank you so much for the fix.
Patrick
@evdpol Nice fix! Thank you for putting the time in 
Got sick and is just now back on my feets. Sorry for no reply.
No worries, and thank you for ‘the beer’ 
@evdpol Edwin thanks for last update, Reychem just crashed yesterday prior update and I was wondering, if you will take a look 
So thank you !
@evdpol ,
I have received some information from other integrators and I have asked our team to look at it, and it seems that the refresh tokens were not resetting the original token expiration date which was set to 30 days. This might explain the need to re-authorize the app every month or so.
I have now changed the refresh toke date to sliding refresh token (meaning that with the consumption of a token, the new refresh token gets a validity date of 30 days again).
I think this should resolve almost all Authorization issues we have seen in the past on this app.
I don’t think you need to do anything, but this will greatly improve the experience of your app.
Thank you for the clarification / update. Much appreciated.
Hi
Do not know if this is the right way to report an issue but here it goes.
I get internal error when I try to add my 2 Senz WiFi.
I have recreated account and reactivated long and tried all but I cannot get them in homey any more.
They work in Senz own app but not in homey?
What can be wrong??
Ps. I had a major outage this morning but it is only Senz that will not work!!
Br
Björn
Hi, could you send a diagnostic report right after you get this error?
It looks like an error on the API side, but want to make sure.
Thanks!
Hi
Here is what I get !
0a05d7e5-764b-484f-8cf3-fae4590553ff
My diagnostic report . I hope this helps.
Br
Björn
Did you click “send”? I haven’t received any email (yet).
It is working for me.
@Patrick_Hendrickx Can you, by any chance, see why @Bjorn_Rohl encounters this error?
Hi
I sent the diagnostic again
43e5ae9c-4717-41cb-b6f5-39dbe864b300
For ref. they work in the senz wifi app:
Björn
Hi
Just an update.
I tried now in the evening again and all of a sudden it worked. Could it have been some issue with the API connection with Senz?
But it is working now again!
Br
Björn
Seems indeed there were some issues on Reychem side, also saw all thermostats in error state and few hours later suddenly all is fine.
Now it seems the API is down again.
https://api.senzthermostat.nvent.com
Hi our IT department is on it. It seems there are some issues indeed. I think they are restarting the server. Everything should be solved within half an hour. Sorry for the inconvenience.
