[APP][Pro] WhatsApp - Simple. Reliable. Private

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753

Hi Martijn, I checked it by disabling wifi and using 4G/5G: same result.
New log: a2549042-f48d-4b11-9b41-3fcd9e28969c

754

@Pim_V its not about your phone but about the Homey connection. Please check my previous question

755

Hi Martijn, I’ve put homey and the phones (5s and 12) in a DMZ. No luck with the desired setup. But I did manage to pair a test-phone (iPhone 12).
I’ll check tomorrow with a different phone and let you know.

756

@Pim_V alright. However the question still remains if you have any blockers in your network…

757

Hi @martijnpoppen, I do run a pihole, but I’ve disabled it, and the problem persisted.
Conclusion (from my point): it was caused by the iPhone 5s.

It simply messed up the authentication proces. “Why?” Because I’ve tested the authentication proces, on Wifi, with pihole blocker, on 2 different phones, with 2 different 06-numbers and it worked.

Sorry for bothering you, the matter is solved, I can now start rewriting my flows to Whatsapp (y)

1 Like
758

@Pim_V nice! :smiley:

759

Did you have already taken time to check my logs?.
No hurry ofcourse

760

Hi @martijnpoppen,
My app keeps crashing.
Tried: upgrading Homey’s firmware
Back to stable version instead of experimental.
Couple of restarts.

Screenshot_20240329-171809_Homey
Screenshot_20240329-171809_Homey1080×2280 210 KB

761

@Glenn_Dijkstra not much i can do with a screenshot… Please send a report

762

That’s the problem :sweat_smile:. Cannot make it. Also cannot restart it other than restarting homey.

Screenshot_20240329-212031_Homey
Screenshot_20240329-212031_Homey1080×2280 127 KB

763

@Glenn_Dijkstra so what do you expect from me? :stuck_out_tongue:
I cant magically fix it it for you.

Btw did you already pressed the red crashed label? It should give you a log

764

Well, I don’t expect magic hands, but I was hoping this issue had occurred before and you might have had any ideas to fix it. The red error just says : app unavailable.

Screenshot_20240329-213748_Homey
Screenshot_20240329-213748_Homey1080×2280 207 KB

But if you can’t help, should I contact athom for it?

Edit : succeeded by making a report by downloading the app again and directly making the report before the button went grey again. Don’t think you can see anything on it, but worth the try:
4da933e1-9adb-4b84-82e8-58eea83cb489

Does this say anything?

Screenshot_20240329-214939_Chrome
Screenshot_20240329-214939_Chrome1080×2280 136 KB

765

@Glenn_Dijkstra ofcourse the report looks perfect :sweat:
Graph doesn’t say much, Whatsapp is high on memory, not much to do about that.

But yeah maybe you can ask Athom. I can’t see much from my side

1 Like
766

@Bulletcather Only thing i can see that the client is down and you have to repair. But not a reason why it is down

767

FYI, i did a factory reset by using the USB tool. After that , i could repair the devices and they work again.

1 Like
768

I have a new log.
Maybe this time we more luck

afce0848-3e1a-46fa-8d13-1115ffc762ff

769

@Bulletcather same thing:

Might be something in your network which is preventing the session from keeping itself alive.

770

New app update (:orange_square: TEST: 1.23.2):

Changelog:

NEW:
1: None

FIXES:
1: FIX: service unavailable error



If you find any issues, send a report via the mobile homey app

More - apps - Whatsapp - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)


Issue list: [APP][Pro] WhatsApp - Simple. Reliable. Private - #3 by martijnpoppen

771

@Bulletcather I made a fix, let’s see if that does something. Can you install the test version? :point_up:

772

Installed. Without repairing it works for now.
I keep you informed.

Thx for the fast response

1 Like