[APP][Pro] Synology

Apps
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Last question:

Do you know which ports need to be opened between the Homey Pro in VLAN 1 and the Synology in VLAN 2?

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@Kimbo i have no idea.

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Hey! I’ve updated the Homey Pro and the Synology App, but I can not see any real time data from the Synology. What can I do? Do I need to reinstall the Synology app?

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Hey @Plui5
That’s not much to work with
Please send a diagnostic report

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New app update (:orange_square: TEST: 1.10.7):

  • ADD: OTP code to device settings
1 Like
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I’m having trouble logging in - I have created a diagnostic report, could you please take a look?

c9d9955e-0be2-4768-b483-c69703dfc533

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@Hunnets plese send a new report after trying a login

Currently I can’t see what goes erong

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@Hunnets

Looks like homey can’t reach your synology. Nothing wrong with the app

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so strange - they are on the same nework through unifi. It worked with a Home Assistant integration

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might be mDNS related, restart your AP’s and router. The Synology has a reserved IP address?

1 Like
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I’ll give that a go today. Yeop, fixed IP and can access the NAS from my PC on the same network so in theory it should be good to go

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I figures it out - might be helpful for other users that encounter the same issue - Had to go into “external access” > “router configuration” on the NAS and input the Port related to Management UI. Once this was updated it connected right away

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Hello Hunnets,

That sounds to me like the local data connection is using internet now. It sounds like opening an internal port to anyone @ internet.

I wouldn’t use it as a fix.

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474

What would you suggest?

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I honestly can’t tell from here. My Synology connects fine with the app by Martijn, not having changed any setting, and there’s no open ports.

I suspect the issues Homey has with mDNS and devices with changing IP addresses, and or devices hopping between Access Points, resulting in the infamous “Unavailable” status, should be addressed by Athom once and for all.

However, this has been a long time problem, bug if you will; I’m afraid they don’t want to, don’t know how to, or just can’t solve this.

See f.i. the loads of issues related to mDNS with the Homewizard P1 dongle (it’s Homey causing the problems):

https://community.homey.app/search?context=topic&context_id=19267&q=mdns&skip_context=false

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@Peter_Kawa Homey Synology app doesn’t use mdns.

@Hunnets you should use the DSM address as your setup. Most of the time a local IP with port 5000

1 Like
477

I used local IP just a different port to 5000 and it worked?

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@Hunnets glad it works :+1:

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I cant get it connected.

Getting a login error timeout after 10000ms, but when i change the tab in firefox it immediately gives this error. Not after 10 secs.

I do see somethin in the logs, but it doesnt login somehow.

afbeelding
afbeelding1229×247 14.2 KB

Tried on the android app an that worked, via webinterface it didnt.

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Hello,
Im new with Homey and i want to connect my synology with the app
First i have made a new user in synology (called Homey)
Then i have installed the synology app, add new device and use Diskstation.
I have use these input

image
image443×826 18 KB

But when i try to login, i get the error: Timeout after 10000ms

Can someone help me?