Yes I know, but in this case it doesn’t matter. Speed 50 are max, I run that for 90 min if there’s no one at home. If someone gets home before that “Någon anlände” (Someone arrived) it will set the speed to 10 which is minimum, I always run that speed when we are at home. So if someone gets home before the 90 min have run out, all that can happen is that it will send a command to set the speed to the same speed that it’s already running. Only time there can be an issue would be if someone gets home before the 90 min have run out and then leave again, then the speed will change to 10 during the time someone are at home, change to 50 when that person leave and then go back to 10 when the first 90 min runs out.
That’s not a big issue in this case, I know that I could have made a logic card to solve this but I just didn’t care enough.
But thanks for pointing it out since it could have been a issue if I had used it for something else.
I will make a flow with all of the conditions you posted tomorrow, it’s time for bed over here.
If needed, contact me via PM eventually for further troubleshooting, so that we can keep this thread clean.
For the PM - restart SmartPresence and send me log + try to ping Emillia’s IP address for duration longer then 10min (in the log I see Emilia jumps off/on within ~90sec). Ensure Emmilias phone is not used during this time. If you got ping timeout, fix please first this issue.
Thanks for all the help @Sharkys - very appreciated!
I am not sure I am the right one to continue the troubleshooting though. Wifi, 1 Gbit/s with ASUS RT-AX86U Pro, full speed and coverage, never experienced any package drop before at least.
I think this log says it all, Emilia is the last one to leave, 12 hours ago and at 18:09. In between, she has had connection to Smart Presence (icon enabled), but no log that she has arrived. And if she didn’t have connection - the “last one to leave” card would not have been triggered at 18:09.
I see quite a lot of FW update for this model, latest one end of 05/2024.
What I’m trying to say, if they implemented VLANs, had to fix IPV6 connections, those are quite significant changes, which could then impact even one single device. I’m using Mikrotik devices and had to do a lot on Mikrotik side to identify some specific chipset issues on some IoT devices. Just saying, I would not “rule out” Wifi/connectivity isssues because “everything else seems to be fine”.
The log above I shared, says that that particular device lost connectivity to Homey / Wifi almost every 90sec, despite of settings which I suggested but seems you did not replicate successfully . Also if other devices were available at the same time (as there is no other entry except of Emilia), I believe it rules out any issues with the Smart Presense as such. You can also try to delete Emilia device temporarily to see, if this makes any difference in any of the flow triggers.
Unfortunately can’t help you more, this app is used by several thousands of users, let’s see if someone else will be able to replicate the behavior and provide logs including some troubleshooting behind, like I requested, eg. specific flows with notifications, pings to troubling devices etc.
Came across your ancient post by now - I am trying to achieve the same trigger (when device roams to a specific AP); could you show the full flow ?
I am just stuck at
I use the app for several years, but lately it doesn’t satifies me as much as before. Very often the app tells me that my wife or myself is leaving and a few seconds later it says we’re back. When i look in the log of my router we didn’t get offline with the WiFi. Very annoying because it also triggers other flows that shut the roller shutters or kill the light in the evening. We both use Samsung phones, My wife a A32 and me S23.
Does anyone has a solution for this problem?
When (eg. date) did you start observing the difference ?
Based on which logs, I wonder ? The only right indication would be the connection uptime, eg. as visible on Mikrotik routers or connect time on ASUS routers and yet this indicate connectivity between your AP and mobile device, eg. you must also check Homey connectivity itself.
Not really a solution for your specific situation, but I always suggest to implement safety checks. Eg. if phone gets offline, is the router reachable from Homey (eg. to avoid Homey connectivity issues) and similar. Also the right configuration is important but I understood from your comment that you haven’t touched your config for some unknown period of time, so it’s just assumption.
