[APP][Pro] Eufy Security

If you already paired it should not @FERRY_Dekker
But you can send me a report then I check

Done thnx

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New app update (live: 2.26.10):

Changelog:
1. FIX: timing issue in app start sequence

@FERRY_Dekker @DomotiFrank You had a issue with the startup sequence of the app. This should fix it again :slight_smile:

Top bedankt. Het werkt weer.

@martijnpoppen unfortunately creating another account didn’t work. The wrong device is still snoozed. New diagnostics report: e4205cda-3b87-4ca5-aad2-494c3b377fc7

What was strange btw, was that the first account I created only had the role Guest, while the second one I created (which I just tested), had Admin as role. Both were able to set snooze for a Eufy device. Which is weird… because as a Guest, you cannot do that in the app itself. Leads me thinking about whether Eufy has their security straight… :cold_sweat:

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Thnx Martin het lijkt weer te werken

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@trietsch I’ll DM you :slight_smile:

Martijn, I couldn’t find if the question has been asked before. Would it be possible to control PTZ via the app?

Hi @dene30
Yes/No. I know there are some P2P commands I can send. But the problem is there’s no feedback from the device. So you’ll never know what state it is in.

I can take a look at the possibility though :slight_smile:

Martijn, in my Homey timeline your message appears about the new way the Eufy 4.0.0 app handles new devices etc. You give the following link for more info: “https://tinyurl.com/eufy-homey”
Typing that link in my browser (Safari on a Iphone, without the quotes) it doesn’t show additional info.
Can you please check this.

How can I check if my Eufyapp on my Apple device uses the new 4.0.0 method?

Hey @Roger_Gorissen
Please try to keep this conversation in english.

You can check in the Apple app store which app version you are on. I would suggest if you’re not on 4.0.0 to disable auto updates. For now

For the URL. When you input that in your URL bar you’ll get the FAQ.
I put the latest status there. If theres are questions people can ask Them here to keep everything centralised

Oops, my mistake. I will adjust my message.

The problem is that when I enter the URL in the URL bar I don’t get the FAQ page. That’s why I gave you the feedback. Tick the link in my message on a Apple device and you come to a page about some general info of Tiny URL. Oh BTW: I really do understand how URL’s work :face_with_raised_eyebrow::wink:.

App version of the Eufy app is V3.5.2_851 and no message about a new version.

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@Roger_Gorissen When I click your link I do get the tiny-url with quotes " when I remove that it works :stuck_out_tongue:

New app update (test: 2.26.12):

Changelog:
1. FIX: wrong device channel when setting snooze mode

@trietsch Can you click the above link and install the test version? It will contain the fix for the snoozemode

I entered the quotes to show what I get when I enter the URL that appears in the Homey timeline. Using the URL without quotes on this forum, the link changes to the one you mean, to the FAQ. Strange.

I thought with 4.0.0 you meant some underlying technology Eufy uses, but it’s just the version of the IOS Eufy app :wink:. I think way too far.

Really strange. I can’t reproduce it :confused:
for me it just link to the proper page

Luckily not. For now I really hope they update the android app soon. Because decompiling a IOS app is really hard.

But maybe we have a IOS guru in this forum :stuck_out_tongue:

Entering the URL in Chrome on my Iphone and I get the proper page. Using Safari I get the general Tiny URL info page. I can’t explain this. Problem solved, partially.

So strange… :frowning:
I thought lets take tiny-url so it’s not a long community url. But seems like that was not the best idea :sweat_smile:

What did Eufy change in the 4.0.0 IOS app, or what goes wrong when using that version? For now you don’t exactly now what Eufy changed, I believe, reading your reply.