@Luca_Lorenzi this thread is full of that message (around the last 30 posts). Please See top post [APP][Pro] Eufy Security
New app update (
LIVE: 3.42.0):
Changelog:
FIXES:
1: FIX: push notifications not coming trough
If you find any issues, send a diagnostic report
Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report
Via Homey Mobile app:
More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)
Via Homey Webapp:
Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)
You can install this version by clicking the link (version number) above and press install
Don’t want to be part of a test version? Install the live version → Eufy Security | Homey
23ba989f-6074-47ac-8f2b-eeaf55a46908
I think I have a problem with my eufy app. I’m connected to Homey with my second eufy account with admin access, but the camera isn’t receiving any status updates (movements, sounds, personne detection, etc) and therefore isn’t triggering any flows.
@Ricardo_Elias Please use English language ![]()
@Ricardo_Elias please edit and translate your post. This is a English topic
Sorry
@Ricardo_Elias it looks you need to repair your device as it requires a 2FA code
Hey @martijnpoppen , I’ve been waiting patiently for this. Thanks for the hard work. All my flows seem to be working again.
I think you’re doing this voluntarily. I bought you a beer.
Have a nice day!
I already tried repairing it and entering the code, but it still doesn’t work. The states for movement, people detection, sound, etc don’t update
Hi @JWB
Thank you very much!
@Ricardo_Elias and you are aware of this? [APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum
@martijnpoppen thank you for all of your hard work on resolving this, I am now seeing better behaviour, although my eufy Door contact alarm appears to be the wrong way round in the homey app, when the door is shut, the contact alarm is on, and when it is open the alarm shows as off, so my flows are working the other way round than previously, i have sent a diagnostic report 6795f2a8-e550-4b2f-bd3c-602ea0887845
I made also a report:
c3a75cc6-9770-491a-85b9-9ee08fa85469
Homey doesnt receive anything from my doorbell
@martijnpoppen I am also not seeing any alerts from my eufy t8210 doorbell, or motion alerts on eufyCam 2c cameras, appreciate this may still be work in progress
@James_Mans @Ruben_Regtop see [APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum
It might be that some people are on the legacy api and some on the new. Will be investigated. Please be patient. No need to send reports
Fix is in progress: FIX: #939 - add v6 and legacy transports for FCM by martijnpoppen · Pull Request #951 · bropat/eufy-security-client · GitHub
I am now running v3.42.0.
I have since rebooted tha Eufy Security app in Homey and also restarted Homey Pro but the notifications for the doorbell and floodlight are still not working. Below is the the diags report after it was triggered to notify - but failed!
6bcb5e06-d5a6-4fb5-813e-26497731b697
@Shaba49 before posting please read the last posts, most of the time your answer is there.
in this case it’s just one post above yours… → [APP][Pro] Eufy Security - #9002 by martijnpoppen
Yeah, I did see that - opps
New app update (
LIVE: 3.42.1):
Changelog:
FIXES:
1: FIX: implement legacy and V6 push notifications to make sure non-
migrated accounts can still use it
If you find any issues, send a diagnostic report
Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report
Via Homey Mobile app:
More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)
Via Homey Webapp:
Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)
You can install this version by clicking the link (version number) above and press install
Don’t want to be part of a test version? Install the live version → Eufy Security | Homey
@martijnpoppen I have updated the app, and restarted, the door sensor is still saying the contact alarm is on, when the door is shut, created and sent a diagnostic report after recreating that. My eufy 2c camera is still not alerting through to homey, and the doorbell is also not getting through, but i don’t want to swamp you !!