[APP][Pro] Eufy Security

@martijnpoppen sorry, but I don’t understand. there is no known
person there :frowning:

Hello,@martijnpoppen

Unfortunately, my video doorbell Eufy video doorbell E340 dual Lens 2K stopped working. The screens coming up normally, but pressing the doorbell button does not work. Until recently, everything was fine…:frowning:

@Martin_Petrik [APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum currently there are multiple things going on. Eufy is changing quite a lot in the background

@KestasM fill in the name of the user as you added it in the Homebase.

@martijnpoppen I looked at that link but didn’t find a solution there.. Is there one or is it being worked on?:thinking:

@Martin_Petrik no there is no solution

I have family faces added to Homebase. But the name choices don’t appear in Homey

@KestasM which choices? you have to type it yourself. it’s not a autofill.

@martijnpoppen You didn’t make me very happy.. :pensive_face: Isn’t anything being prepared in the near future? :thinking:

@Martin_Petrik ofcourse, but it will take a lot of time to decrypt what eufy is doing. So please be patient, i’ll do everything i can to have everything up and running.

@martijnpoppen Ok. :smiling_face: Thank you very much for your work.. :saluting_face:

Should I enter the name “Lara” from Homebase as the same name in the Homey Pro Eufy as “Known person Lara”?

@KestasM Lara

@martijnpoppen so all you have to do is look at the outdoor camera and it will unlock the door when “Lara” looks at the camera?

@KestasM if you make your flow like that yes…

@martijnpoppen can’t see my face :frowning:

@martijnpoppen I have tried to read through the long thread, but really don’t get it. :flushed_face:

Do you mean that there are Eufy changes that has destroyed the notifications to Homey and therefore the flows have been destroyed?

My flow is done to let my Sonos remind me to disarm the Eufy when I enter the home. This has been working since January, but suddenly stopped working.

@pettan_69 yes that’s what im mean. Eufy is migrating their API to something new. Homey and HomeAssistant are not ready for those changes.

New app update (:orange_square: TEST: 3.42.0):

Changelog:

FIXES:
1: FIX: push notifications not coming trough



:collision: If you find any issues, send a diagnostic report

:warning: Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report

  1. :mobile_phone: Via Homey Mobile app:
    More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)

  2. :laptop: Via Homey Webapp:
    Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)



You can install this version by clicking the link (version number) above and press install

:fast_reverse_button: Don’t want to be part of a test version? Install the live version → Eufy Security | Homey


Hi @martijnpoppen , I detected an issue I guess. The card “arm mode change” of Homebase 3 seems to not detect changes.

Here is the diagnostic report: 05971fcf-3118-4ca2-b7f9-b017555f14c6

I tried to change the mode manually from eufy app and from Homey but the flow does not start.

Here an examble of the flow that did not start.

let me know

BR,

Luca