oh im sorry, here : ca1f03a4-7a51-4ed9-b0c8-b131204e1587
Yes, can confirm. Had to verify the part about resetting the alarm when motion triggers the alarm again. Found out that’s the case here as well.
@Eivind_Berntsen please see: [APP][Pro] Eufy Security - #5 by martijnpoppen
The camera you were trying to add was a Solocam E40, that’s a different model ( Eufy logic..)
New app update (
LIVE: 3.41.3):
Changelog:
NEW:
1: NoneFIXES:
1: FIX: false positive motion alarm
2: FIX: snapshot misses
If you find any issues, send a diagnostic report
Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report
Via Homey Mobile app:
More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)
Via Homey Webapp:
Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)
You can install this version by clicking the link (version number) above and press install
Don’t want to be part of a test version? Install the live version → Eufy Security | Homey
Looking for new device support? See [APP][Pro] Eufy Security - #5 by martijnpoppen
Trying to install 3.41.3. I can see the app on my homey but when restarting the app it says that the app is not installed and I cannot add devices.
Update: Just found the answer Homey Status
Unfortunately, seems like the Eufy app is one of the apps involved:
“ Upon further investigation, the issues with app installations and auto-updates appear to be limited to a few specific apps, rather than affecting all apps as initially reported.”
I experience the same: new test version of the app installed, but every device show a red exclamation mark. The app can’t be restarted, “Not installed” is the error message.
I seam to have gotten some odd behavior with camera RTSP lagging like nuts with the last version. (3.41.3) It is like showing every other xxx frame with a second or 2 between.
@Roger_Gorissen probably because it got recently updated. I asked Athom if a new release would help in this matter.
@Teddy nothing changed for RTSP. Do you see the same behaviour in a regular media player (e.g. VLC?)
Just made a new release of the app and that should fix the installation issue. Also informed Athom about it ![]()
No vlc and eufy’s own app flow without issues.
I created a virtual cam based on athoms own driver and that does the same behavior as inside the app. Going to test restarting my homey.
@Teddy might be the webrtc proxy Athom recently introduced
@Roger_Gorissen I forwarded your message to Athom.
Reinstalled… everything works fine
. Incidental hick-up.
Hope the wrong motion messages stay away with this version. That’s why you released it. Keep you informed.
Hi i got this on my S220 what could be the problem? @martijnpoppen
Could be..
@martijnpoppen , it looks like your update solved my issues.
The whole family thanks you, Martijn! ![]()
@Thomas_Knudsen did you check FAQ Q14? [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

