[APP][Pro] Eufy Security

Hi, do you have any uppdate on the C220 Camera?

@Robin_Ling no update

Hi, First time I report an error in this forum so I hope i get it right :slight_smile:
I have problems with changing arm mode on my two C220 cameras from homey, works fine on all other cameras including the S350. the two C220 and the S350 are connected directly on wifi. The other cameras are connected to HB3. Anyhow, I get the error message “Property name is not valid”. I have sent in a diagnostic report (c1f6ff8c-a64d-4b58-861d-4d5cc0450743)

Hi @Fredrik_Almerfors
See 2 post above yours.
the issue is known, no update yet

OK, thx

Hi Martijn,

I restarted the Homey, no change. I completely removed the eufy app, reinstalled it with a new admin account. Installed my cameras and home base again.

Still the same issue, no snapshots. I created a new report hope that helps:

a0ea5d06-b9f3-4e2d-8233-9fbb1a23b632

Met vriendelijke groet,
Arjo de Bruin

@Arjo_de_Bruin also did a Homebase restart?
Reinstalling the app is never the solution :wink:

Also please share your setup, it’s hard to give advice without knowing which cameras you have

Hi Martijn,

I restarted the home base, no results. I have 2 different type of cameras.

3x the S340 and 3x the 2C. All camera’s are connected to the home base 3.

Any test suggestions?

Met vriendelijke groet,
Arjo de Bruin

Q14 of the FAQ doesn’t work for me and my Eufy S330 camera.

It offers the take a snapshot function (in general ?). But the is not any Eufy camera that has a picture/snapshot as property to send through push or cast to chromecast.

Please help. My Eufy cameras don’t appear in the list as possible sources of a picture/snapshot at all.

@DoctorBazinga sorry your issue is not really clear. Can you explain

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@Arjo_de_Bruin I have a 2C here
Will test myself

@martijnpoppen Hello! I have a little issue… The card “arm mode changed” does not work in Homey. If i change arm mode by the Eufy-app or my Eufy secutity panel the card “arm mode changed” does not triggered in Homey. Latest FW everywhere… Using Homebase 3.

Something You can have a look at? Thanks! / Peter

@Peter_Stark make sure to check FAQ Q1 [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

Hi Martijn,

Did you see any issues yourself?

Met vriendelijke groet,
Arjo de Bruin

@Arjo_de_Bruin
No didn’t have time yet. Keep in mind I do this voluntarily and it completely depends if I have time

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Strange issues with the app.

I think I saw the 1st one before in this topic, but don’t know the solution: using a Homebase 3 and a doorbell T8210, I see the image of the previous event. So when the doorbell notices movement or someone presses the doorbell, I see a photo of what happened before. This is only in the Homey, not in the Ios Eufy app.
I checked the questions in the FAQ’s regarding events and photos.
Anyone knows a solution so I get the latest, actual photo.

Second issue is so strange: I see a photo of the doorbell all of a sudden, without any movement or without someone pressing the doorbell. Most of the times it is an empty photo. I don’t get a message of the Ios Eufy app, it is something of the Homey app.

I only have 2 flows: when the doorbell has been pressed or when movement has been signaled, send a push message with the picture of the event. So sometimes the Homey app signals a fake action.

Anyone any idea of a solution?

And again same issue as earlier.

Both devices are not changing the status to night modus after 22:00.

Report: 66a4b44c-073c-4393-9e5b-4cd1fc343ab2

@MRK there are a lot of errors in the logs indicating there’s something wrong in the local connection between homey and eufy
Make sure they are in the same network
Try a restart of homey and or the Homebase

This is not something I can fix

Report: 32507991-756c-4a92-9460-c01079881319

After successfully adding the S3 Basestation and Eufy E340 doorbell to Homey Mini, I am seeing no output from the doorbell, no static images, no live video.

If the doorbell rings I get no notifications.

Can you help me please?

Thanks

Gary

Did you carefully read [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

Following those instructions normally will be enough to get notifications.

1 Like