Hi @martijnpoppen. It happens inconsistently across the cameras. After restarting Homey or the app, the set of cameras that have these flow cards unavailable changes. Some cameras that were unavailable before suddenly become available again, while others stop working.
When I get a bit of time, I’ll try pulling the repository from GitHub and running it locally via Docker to see if anything shows up in the logs.
@Jodk can you share the device type?
@Jiri_Pech very strange
As you have quite some cameras it’s hard to see it in the logs
Would be nice if you can do a local build to debug 
Make sure to run it with ‘homey app run —remote’ not the dockerized version
Hi, it’s the doorbell wired 1080p 2k
@Jodk That’s the model name, can you share the device type ? (first 5 digits of serial number starting with a T for example: T8143)
Ow, right: T82235
@Jodk that’s a battery doorbell. So make sure to add it like that
Haha, OMG. I can’t believe that was the issue. I’ve installed it as wired, so thus tried adding it that way.
Thank you so much, for the help and all the work you do with the homey apps
Hi Martijn,
I recently got a Homey Pro and have been using a Eufy system for a while. Today I connected the HomeBase 2 and the battery doorbell. I’ve noticed that motion detection no longer seems to work, even though it’s enabled in both the HomeBase and the doorbell.
Is it possible that I still need to change some settings?
Hi @Levi_DO
This is a English topic
Please edit and translate your post
Answer to your question is in FAQ Q1 [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum
Eufy 2k doorbell battery but wired.
Error report: 85cb7150-c8a0-4e24-96c9-58551b23d832 homey part was working (earlier) but it seemed to stop some time ago, I downloaded the Beta App. I am now again trying to get the person detection working again. App seems stuck with YES - Any event alarm on. And no funk on the trigger like motion detected or person detected. Also tag Person does not seem availiable, see foto.
any help would be recieved with thanks
TEST: 3.41.0):Changelog:
NEW:
1: NEW: rewrite of event handling
2: NEW: update battery / temp / motionsensor / contactsensor without push notifications
3: NEW: improved performance (reduce event listeners)
4: NEW: improved snapshots. Better performance & reliability & added snapshots error handling and time out (@sharkys)FIXES:
1: FIX: Door sensor was not updating anymore
2: FIX: motion sensor triggers, got corrupted after 3.40.0
3: FIX: C30/C31 add security mode toggle
4: FIX: motion sensor reset value
5: FIX: snapshots not updating
6: FIX: enhance event image speed
7: FIX: Floodlight E340 RTSP enable
If you find any issues, send a diagnostic report
Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report
Via Homey Mobile app:
More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)
Via Homey Webapp:
Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)
You can install this version by clicking the link (version number) above and press install
Don’t want to be part of a test version? Install the live version → https://homey.app/a/com.eufylife.security/
Hi and thanks for Your work.
The snaphoot function is not working any more, it goes to Timeout error
Diagnostic:
31e58173-1312-42d8-800a-bc1fcfe12e93
@Viorel looks like your using the test version
Please install the live version and check if that works
Edit: did this ever work before? as far as i see it’s not supported on your SHS
It works, bur not 100%
@Viorel keep in mind homey has to start a steam every time, so it takes a while to take a snapshot.
also strange that it works, as in the logs i do see quite some errors which are related to SHS. Will check that.
Can you send a new report with the LIVE version?
@Viorel I saw you report.
However i still see SHS errors. On what type of device are you running SHS?
Windows 11, mini PC
