[APP][Pro] Eufy Security

Apps
, , , ,
8479

Hi, I’ve been trying to add the 2k doorbell. But after logging in with the 2nd account it claims there are no devices visible. I’m sharing devices via eufy main account with which I’m logged in to the eufy app.

Can’t quite figure out what I’m doing wrong, in the eufy app everything works fine on both accounts.

Thanks for your help and apologies for asking questions about quite and old device.

7c938761-dbc7-40d8-9a28-432e5e3a721a

8480

Hi @martijnpoppen. It happens inconsistently across the cameras. After restarting Homey or the app, the set of cameras that have these flow cards unavailable changes. Some cameras that were unavailable before suddenly become available again, while others stop working.

When I get a bit of time, I’ll try pulling the repository from GitHub and running it locally via Docker to see if anything shows up in the logs.

8481

@Jodk can you share the device type?

8482

@Jiri_Pech very strange
As you have quite some cameras it’s hard to see it in the logs

Would be nice if you can do a local build to debug :+1:t3:

Make sure to run it with ‘homey app run —remote’ not the dockerized version

8483

Hi, it’s the doorbell wired 1080p 2k

8484

@Jodk That’s the model name, can you share the device type ? (first 5 digits of serial number starting with a T for example: T8143)

8485

Ow, right: T82235

8486

@Jodk that’s a battery doorbell. So make sure to add it like that

1 Like
8487

Haha, OMG. I can’t believe that was the issue. I’ve installed it as wired, so thus tried adding it that way.

Thank you so much, for the help and all the work you do with the homey apps

1 Like
8488

Hi Martijn,

I recently got a Homey Pro and have been using a Eufy system for a while. Today I connected the HomeBase 2 and the battery doorbell. I’ve noticed that motion detection no longer seems to work, even though it’s enabled in both the HomeBase and the doorbell.

Is it possible that I still need to change some settings?

8489

Hi @Levi_DO
This is a English topic
Please edit and translate your post

Answer to your question is in FAQ Q1 [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

8490

(post deleted by author)