[APP][Pro] Eufy Security

@Harm_Smits did you check FAQ Q1?

New app update (:orange_square: TEST: 3.41.0):

Changelog:

NEW:
1: NEW: rewrite of event handling
2: NEW: update battery / temp / motionsensor / contactsensor without push notifications
3: NEW: improved performance (reduce event listeners)
4: NEW: improved snapshots. Better performance & reliability & added snapshots error handling and time out (@sharkys)

FIXES:
1: FIX: Door sensor was not updating anymore
2: FIX: motion sensor triggers, got corrupted after 3.40.0
3: FIX: C30/C31 add security mode toggle
4: FIX: motion sensor reset value
5: FIX: snapshots not updating
6: FIX: enhance event image speed
7: FIX: Floodlight E340 RTSP enable



:collision: If you find any issues, send a diagnostic report

:warning: Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report

  1. :mobile_phone: Via Homey Mobile app:
    More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)

  2. :laptop: Via Homey Webapp:
    Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)



You can install this version by clicking the link (version number) above and press install

:fast_reverse_button: Don’t want to be part of a test version? Install the live version → Eufy Security | Homey


2 Likes

Does the new Eufy Entry Sensor E20 already work with Homey?

@Richard_de_Boer not supported at the moment
Also at the moment quite some limitations on the eufy side so don’t expect it to be added soon

1 Like

Hi Martijn,

Would you be so kind to support the Eufy Siren with your app? If possible!

Regards

Gerard

1 Like

@G_van_Tol already discussed in [APP][Pro] Eufy Security (NL šŸ‡³šŸ‡±) - #2404 by martijnpoppen

Hi, has anyone else experienced their flow cards disappearing from cameras they were using? I had it set up so that on all outdoor cameras, whenever there was a motion alarm, it would send a thumbnail of the latest alert to my phone. But on some cameras this flow card has disappeared and is no longer even available in the list. On others it’s still there (regardless of the camera model).

Outside I’m using EufyCam 3 and the Outdoor Cam S340 (pan and tilt).

Any idea what could be causing this?


Hello,

Whe bought a eafy baby monitor e21 but i think it is not added yet?

Ore is it just me who has not figuurd it out yet?

Greatings

https://community.homey.app/t/app-pro-eufy-security/44921/8345?u=mike1233

https://community.homey.app/t/app-pro-eufy-security/44921/8346?u=mike1233

Thanks for the quick response. I am sorry to say i don’t understand the message.

It says the E21 can be added and the next message says it can’t. So i gueas it can’t?

This Eufy app is for security cams. The E21 is not a security cam.
If i am correct.

1 Like

Thanks, lets order another cam in that case

@Mike1233 yes correct! Eufy Baby doesn’t seem to be possible to integrate in any third party

1 Like

@Jiri_Pech try a app restart

Hi @martijnpoppen, I have done like 100x restarts today due that f**king homey 2026… :confused: and went back to 2023… :frowning:

restart helped for a few devices… but not for all of them. One eufy 3 and one S340 still missing.They show only these type of cards..

@Jiri_Pech that’s strange
Flow cards are managed during startup

Can you restart the app and send a diagnostic report?

Done :slight_smile: ad075a62-c490-457d-b816-db1d555bd920

@Jiri_Pech there was too much time between restart and sending the report there’s no data to see
Can you maybe do it again?

7b842c90-3b29-455b-93ee-cbebf9b8569f :slight_smile: I am doing it like second after app restarts (via web app).
9a64b306-9876-4066-9247-31ae611e4d40 this one is little bit later

1 Like

@Jiri_Pech everything looks correct, no errors or something like that is only one camera which is not correct or are there more?