[APP][Pro] Eufy Security

Apps
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8417

@naehle strange, maybe factory reset that specific camera

8418

As a new EufyCam S4 owner, Iā€™d really appreciate having these cameras fully integrated into the Eufy app and ecosystem. It would make the experience even better.

8419

@Tomas_Konyarik at the moment not possible due to changes on the eufy side.
When itā€™s possible support will be added

Status is same as the message you replied to.

8420

I have a problem with my floodlight and flows.

I tried a very simple flow: When this flow starts, change security mode to custom1 (custom1 = ā€œaktiveradā€).

Homey says it works but the mode never change.

Tried to reboot my floodlight and my Firmware are up to date.

Thank you for making homey worth using! :joy::clinking_beer_mugs:

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8421

Hey @BananOve

Can you try setting it to disarmed or away and see if that works.

I think thatā€™s Borta and Avaktiverad :slight_smile:

1 Like
8422

@martijnpoppen

Sorry I didnā€™t mention that, I have also tried to use ā€œBortaā€ and a few other modes.

I have a real flow that sets my home base to the right mode and have also had the floodlight there but for the floodlight it stopped working the past week. It works for the homebase still but not for the floodlight (the floodlight donā€™t use the homebase and needs itā€™s on card in the flow).

8423

@BananOve can you send a diagnostic report after reproducing the issue?

8425

I got this code. Hope I did it right :joy:

EC00A06B

8426

Same issue here since today with E340/MiniBase and S100.

Diagnostic: 86c34016-9170-49fe-a1ab-fb6e0c8d6fc4

8427

@BananOve thatā€™s the code for athom employees
Please see [APP][Pro] Eufy Security - #2 by martijnpoppen

8428

@MRK donā€™t think itā€™s the same as the issue you refer to is without a Homebase.

But please try a restart of the app I see lot of errors on local connection a restart might help

8429

Hi,

Thanks for your quick reaction. Did a restart yesterday but it didnā€™t work, did it again now and it worked again.

Thanks!

1 Like
8430

Haha, Iā€™m so stupid, I should have tried restarting the app. Now everything works! Thanks man!

1 Like
8431

@BananOve nice, glad that also worked :smiley:

8432

Hello, is there any update when we can expect the support for NVR S4?

8433

Diagnostics code 82ea3a23-50c5-410d-9b7c-7a072e55bfe8

Hi! Iā€˜m trying to change the mode of my camera from away to home and vice versa but it doesnt seem to work. Did the whole main + admin/api account and it also worked once, so Iā€˜m just curious what happenedā€‹:grin:

Thereā€˜s no way for me to read the diagnostics report right?

8434

@Grzegorz_Wojnar at the moment not
The eufy app canā€™t be reversed engineered at the moment so have to check what is possible
Once itā€™s possible Iā€™ll immediately add it but for now unclear

8435

@default_1 no not possible for you to see
The device does timeout
Make sure homey and the camera/homebase are on the same network

And a restart of Homey and the camera/homebase might work as well. See the 6 previous messages about exactly the same topic

8436

Thank you, reconnecting for the 3rd time did work :smiley:

Sorry I didnā€™t get that these were the same issues.

1 Like
8437

Hi! Im having problem innstalling this app - First I found that it didnt pop up under ā€œbrandsā€ when trying to add new Device and there was no way to add devices or login. Then I Noticed that the app was not possible to restart, I only get error ā€œApp is not installedā€ when pushing restart. And in the Developer tools the app just constant push errors ā€œApp not runningā€. I have tried restarting Homey pro and reinstalling the app many times but still wont work getting it installed properly. Any tip?