[APP][Pro] Eufy Security

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8377

@Ricardo_Aguilar see FAQ Q1 [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

8378

Same issue for me. Ive tried everything in the Q&A

8379

@Welshsmarthome so all notifications are activated and you get a notification from the eufy app on your phone?

8380

This is my experience, using a C31 doorbell with mini chime base (both newly installed). Iā€™m getting Eufy notifications but nothing from Homey either on motion or doorbell press.

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8381

I also saw a post about needing to enable person motion, not generic motion. However my Eufy app implies that this will only trigger in the daytime, which isnā€™t a lot of use for turning on a light.

8382

Yes.
Ive restarted the app and tried another admin account. Now I cant log in at all. Just get a spinning wheel in the middle and nothing loads! :confused:

8383

@Welshsmarthome you can send a diagnostic report after reproducing that issue

8384

@BigSniffer see FAQ Q1 [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum
FYI motion is not the same as person detection. so make sure to distinguish those 2.
Feel free to send a report as well, after you had any motion

8385

Thank you. In the case of the Eufy app I have (set up as a doorbell and chime only, not a security system) it seems to suggest that all motion is captured, rather than everything except people. My screens seem different from yours but Iā€™ve activated all notifications I can find under the doorbell itself and also under the mini chime. Notifications are coming through perfectly well from Eufy, but nothing from Homey.

I have sent a diagnostics report immediately following motion detection and receipt of the Eufy notification.

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8386

Hi,

Iā€™ve used the Eufy security app for a while, but have never used the door contact triggers before. until today. I noticed in the Homey app I could not get an Eufy door contact to reflect the status of the door being open or not.

I wasnā€™t sure I was doing things right, should just work, right?

until I changed a setting in the Eufy iPhone app and turned push notifications on:

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After this I could see the status change in the Homey app when opening/closing the door.

However:

If I turn on the push notifications in the eufy app it will give a notification to my phone each time a door status changes. Not good.

Does anybody know a different way how to make the Eufy contact alarms working in the Homey app?

Thanks and regards,

Philip

8387

Hi Philip,

Youā€™d best move your post to the dedicated Eufy app topic, mentioned on the app page at the homey.app store.
The developer will be nudged by that as well.

1 Like
8388

@Philip_Meulenkamp install the test version :wink:
That has a fix for door sensors to not use notifications [APP][Pro] Eufy Security - #8273 by martijnpoppen

8389

@BigSniffer I didnā€™t get your report ID
but saw one about motion detection I think that one was yours?
it had a person detection
As already mentioned person and motion are 2 separate things
Also in the official eufy app, if you go to your event list you will see a person detection

So check the overview tab in the Homey Eufy device and you will see that person has triggered

If you want a ā€œcatch allā€ trigger enable generic motion in the device settings of the eufy device in homey

8390

It doesnā€™t make any difference whether I set it for person or generic motion detection. I havenā€™t yet seen a Homey alert, but Iā€™m consistently getting Eufy alerts.

1 Like
8391

Thanks Martijn!

Just to be clear, didnā€™t see that in the version description: is it intended to work without the ā€˜Pushmeldingā€™ set to ā€˜onā€™ in the Eufy app?

I just installed version 3.39.8 and confirmed that this is the actual version installed. When testing I am seeing the same behaviour I saw before installing this version:

Description of how I tested

Since I still had ā€˜push melding onā€™ for that door I tested with the current setup, with the new version. In Homey the doorcontact is alive (as before, due to pushmelding on) and received a message of the Eufy iPhone I that I spend and closed that door. Same as before.

Then I deactivated the push melding, set it to off. Now the doorcontact does not respond anymore in Homey, also after swiping away both the Homey and iPhone Eufy app and activating them again on my phone. same behaviour like before the test version.

Am I doing something wrong?

Regards,

Philip

8392

Thanks Peter. Its done by the moderator already.

But how can I do this myself? Is there a link/description that describes this? The interactive intro of Discobot does not talk about this. (and when asking him ā€˜heā€™ says heā€™s not capable of answering the question :slightly_smiling_face:

Thanks for your help.

Regards, Philip

8393

@BigSniffer can you send a screenshot of the device timeline? (from the eufy device in Homey)

8394

@Philip_Meulenkamp in that case in doensā€™t work without notifications. I was hoping it did. But then you need push notifications for the door sensor.
unfortunately thatā€™s the only way how events work in the Eufy app (via notifications)

8395

@Philip_Meulenkamp best thing to do is search for a app via the search bar. Most apps have a dedicated topic :slight_smile:

8396

I have 2 of these lamps ā€eufy Indoor Floor Lamp E10ā€, would be great to have them within the app. Any news on this integration?