[APP][Pro] Eufy Security

Hi @martijnpoppen,

Thank you for doing gods work on this app. I am extremely happy with the experimental integration of the live streams of different Eufy cameras in the app.

I have 2 Eufy Pan & Tilt cams and 2 Eufy 2C cams. All seem to work, however if I select one of the cameras in the devices overview I am greeted with an error message (something went wrong - tap to retry) follow by an error code in red: player is unable to open MRL ‘rtsp://xxx@xxx’.

When I press to retry it works immediately, instantly showing the live stream.

Do you have any idea how to fix this?

Best wishes,

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Nevermind, found the answer in Q17 in FAQ.

Sorry for bothering! :slight_smile:

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@Jos_Vp check FAQ Q14 :wink: [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

and read this:

@stefaanoyen can you send a diagnostic report? [APP][Pro] Eufy Security - #2 by martijnpoppen

Done: 30b536e9-003c-4253-99e4-aaa1e7ad42ae

I connected the doorbell directly to wifi, not through the Homebase Mini Chime. Could that be the issue?

Thank you very much Martijn, did see the first part, but not this second part, so that is great. Should that also work with the message option within the Homey app, or does that only work with whatsapp, as whilst I used take snapshot flow, it still shows up with a tumbnail, not the actual footage. Thank you again!

Hi @martijnpoppen, Thanks for your work on the app!
Just a quick question. Snapshots don’t seem to work for me. I’ve set all the settings in the Eufy App correct, also I’ve made a flow that takes a snapshot when the flow is started and a snapshot that takes a snapshot every time the area get’s active. But then still, when I make a flow that triggers a notification I get a notification with an old snapshot. If I start a flow a couple of times that should make the snapshot it still doesn’t make a new snapshot. Do you maybe know what I am doing wrong?

@Avi_de_Winter which doorbell?

Has anyone created a flow to check if with that doorbell press there was a known person and the known person value is not just old information?

Thank you !!

I will test it tomorow !

Great job

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Hi Martijn,

It’s the Doorbell T8210

@Avi_de_Winter can you try with some delay in between or use it in advanced flows

Hi there,

I am once again stumbling over an activation and deactivation issue with my 5 Indoor Pan & Tilt and my 2 S330 cameras. With Heimdal, I am using these as an alarm system, which is either activated manually of by geofencing.
However, during the holidays I became aware that the cameras are not properly turned on - here´s an excerpt of the flow:

This flow continues in that matter until all (in this case upper floor) cameras are turned on. However, only the first camera in the “row” is actually turned on, the 2nd and last one stays turned off, but without any error message being pushed to published to the timeline.
For the ground floor (where it´s 3 cameras), it’s always the last one/3rd camera in the “row”, which is actually turned on be the similar flow, also without and error message being pushed to published to the timeline.
As for the 2 S330, no camera is being turned on (same flow design).

It used to work, I just realized now that it doesn´t any more. Any suggestions?

Regards

FYI all, made interesting experience. For some reason, on EufyCAM 3 with HBS 380, I have to keep RTSP enabled to get local snapshot working.

So this is the setting which works for me just fine :

Anyone having same experience ?

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@naehle are the cameras connected to a Homebase or all standalone

Connecting to standalone cameras after each other doesn’t always work due to blocked ports, P2P instability etc. Next to that it’s a one way command, so the flow card will always return true

@Sharkys thanks , interesting :thinking:
Will do some tests as well!

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Thanks, that should be the reason, then - they´re all hooked up as standalone devices.

I tested the home base once, didn’t like the setup process at all and didn´t see any real advantage… this might change now. :wink: I have one (a little) off-topic question in that regard: Does the HB make use of my various access poiints, or do all Eufyx devices need to be reachable directly be HB? If the latter is true, then it again won’t of any use for me….

@naehle HB makes it’s own network so cameras should be in reach of the HB
However some cameras use both Wi-Fi and Homebase network

I did a test here and with RTSP enabled, snapshot works again… I guess that will impact the battery life? I have disabled it for now again.

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Hi, Im newbie in Homey I have 2 Eufy SoloCam s340 and 3 windows/doors sensor. I using eufy app in Homey and work fine at least with the sensors.

But I want to creat a flow when the camera detect a persona. I create this flow but dont work. What am I doing wrong?