[APP][Pro] Eufy Security

Apps
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8254

New app update (:orange_square: TEST: 3.40.4):

Changelog:

NEW:
1: NEW: rewrite of event handling
2: NEW: update battery / temp / motionsensor / contactsensor without push notifications
3: NEW: improved performance (reduce event listeners)

FIXES:
1: FIX: Door sensor was not updating anymore
2: FIX: motion sensor triggers, got corrupted after 3.40.0
3: FIX: C30/C31 add security mode toggle


:collision: If you find any issues, send a diagnostic report

:warning: Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report

  1. :mobile_phone: Via Homey Mobile app:
    More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)

  2. :laptop: Via Homey Webapp:
    Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)


You can install this version by clicking the link (version number) above and press install

:fast_reverse_button: Don’t want to be part of a test version? Install the live version → Eufy Security | Homey

8255

Yes. I installed 3.40.4. It solved the one trigger all problem now they trigger individualy. But it didnt solv the motion reset. The camera motions work without problems but the motion sensors dosnt want to reset back after they have been triggered.

// Teddy

8256

@Teddy strange, can you send a new report for that? I did rework all events so might be that i missed something here

8257

Will do.. going to restart the app and trigger one or more.. is a little hard when the rest of the family cant stay put. /Note to self. Silvertape solvs that :wink: and wait out a couple of minutes.

1 Like
8258

@Teddy nvm got it!

8259

New app update (:orange_square: TEST: 3.40.5):

Changelog:

NEW:
1: NEW: rewrite of event handling
2: NEW: update battery / temp / motionsensor / contactsensor without push notifications
3: NEW: improved performance (reduce event listeners)

FIXES:
1: FIX: Door sensor was not updating anymore
2: FIX: motion sensor triggers, got corrupted after 3.40.0
3: FIX: C30/C31 add security mode toggle
4: FIX: motion sensor reset value
5: FIX: snapshots not updating


:collision: If you find any issues, send a diagnostic report

:warning: Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report

  1. :mobile_phone: Via Homey Mobile app:
    More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)

  2. :laptop: Via Homey Webapp:
    Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)


You can install this version by clicking the link (version number) above and press install

:fast_reverse_button: Don’t want to be part of a test version? Install the live version → Eufy Security | Homey

1 Like
8260

Hehe ok. I just made a diag on it.. skipping that one and testing your new version.

// Teddy

1 Like
8261

Working :pizza: Pizza for you :face_savoring_food:

// Teddy

1 Like
8262

Btw i tested the flowcards for the motion sensors and they work as they should.

On another note i have been trying my flowcards för event and snapshot on my doorbell. It seams that it show correct photo on snaphot in homey app for both but when using flow it looks like it takes the old one. Time delay between making snapshot and sending it in a notification is needed?

// Teddy

8263

@Teddy glad it works!

Yes for snapshots that’s needed, however I do recommend advanced flows as that is synchronously otherwise use a 5-8 second delay

1 Like
8264

for anyone having trouble viewing your camera live view off your home network. (Example - 5G) download Tailscale on one of your home network devices. (desktop computer that’s always on) then download it on your phone and once you connect to your Tailscale network you’ll be able to view them.

1 Like
8265

Thanks @martijnpoppen

I was expecting to receive my order before Christmas, but due to a shameful mistake by the Homey team — failing to include the required commercial invoice — I will now be left without the product.

I am seriously reconsidering any future relationship with Homey because of this terrible customer service and disappointing after-sales support. If this is how Homey handles a simple shipping issue, I can only imagine how worrying it would be if I ever needed real technical support or warranty assistance.

8266

@Bruno_Lopes1 never had that experience myself. But all the best! And if you ever use the eufy app on homey you know where to find me :wink:

8267

hi

I feel that the time for homey to react to the movement of my cameras is very long, I have had the cameras for several years and it has worked well. I have tried just about everything, I have two outdoor cams and two indoor cams

51344292-e716-4b19-aebd-46d0cd8dcd77

Regards Markus

8268

@Markus_Jonsson you’re using the beta version of the app
Please install the live version and test again

8269

perfect thanks it worked!

i tried it yesterday without results but that was before i reinstalled the cameras in the eufy app, all this started when i bought a homebase 3 to try out which i then returned

Regards Markus

1 Like
8271

Any word on the E340 floodlight cam.

8273

New app update (:orange_square: TEST: 3.40.7):

Changelog:

NEW:
1: NEW: rewrite of event handling
2: NEW: update battery / temp / motionsensor / contactsensor without push notifications
3: NEW: improved performance (reduce event listeners)

FIXES:
1: FIX: Door sensor was not updating anymore
2: FIX: motion sensor triggers, got corrupted after 3.40.0
3: FIX: C30/C31 add security mode toggle
4: FIX: motion sensor reset value
5: FIX: snapshots not updating
6: FIX: enhance event image speed
7: FIX: Floodlight E340 RTSP enable


:collision: If you find any issues, send a diagnostic report

:warning: Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report

  1. :mobile_phone: Via Homey Mobile app:
    More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)

  2. :laptop: Via Homey Webapp:
    Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)


You can install this version by clicking the link (version number) above and press install

:fast_reverse_button: Don’t want to be part of a test version? Install the live version → https://homey.app/a/com.eufylife.security/

1 Like
8274

@Brandon_Wade see release above :backhand_index_pointing_up:

8275

Hi, I get a “player is unable to open the MRL” error message when I try to open the live feed. Any ideas how I can fix this?

56d373f8-d8f3-4aad-9434-47f225fffdf0