[APP][Pro] Eufy Security

Nice work on the app :slight_smile: Everything works with new version for me exept all my 6 motion sensors are unavilable.

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Best regards, Teddy

@Teddy ah yes I see the issue will fix !

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diagnostic report ebcd5053-8ca2-46b3-ad2e-00f8db66f730

Homebase 2

Doorbell 2K

Homey does not detect movement from the doorbell nor when you press it, but works fine in their eufy app for Android

Just bought used and set up in the app today.

Worked fine for a while. When I set it up a short time later it didn’t work anymore.

Do you have any ideas what I can do?

@kimc88 check FAQ Q1 https://tinyurl.com/eufy-homey

Hi @martijnpoppen , do you know if eufy is planning to give to other cameras (like the s340) the RSTP streaming feature? So that we can see all the cameras also from homey :blush:

Just curiosity

Thank you

@Luca_Lorenzi all cameras which have RTSP support in the eufy app are supported in Homey

If a camera doesn’t have RTSP there’s no live stream possible in Homey.

New app update (:orange_square: TEST: 3.40.2):

Changelog:

NEW:
1: NEW: rewrite of event handling
2: NEW: update battery / temp / motionsensor / contactsensor without push notifications
3: NEW: improved performance (reduce event listeners)

FIXES:
1: FIX: Door sensor was not updating anymore
2: FIX: motion sensor triggers, got corrupted after 3.40.0
3: FIX: C30/C31 add security mode toggle



:collision: If you find any issues, send a diagnostic report

:warning: Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report

  1. :mobile_phone: Via Homey Mobile app:
    More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)

  2. :laptop: Via Homey Webapp:
    Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)



You can install this version by clicking the link (version number) above and press install

:fast_reverse_button: Don’t want to be part of a test version? Install the live version → https://homey.app/a/com.eufylife.security/


@Teddy see above

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I’ve been using the rtsp stream but the option doesn’t show up on the e340 floodlight camera under the drop down. It has rtsp so live streaming should be possible. I currently only see event and snapshot

@Brandon_Wade I’ll check the SDK if it is setup for this camera

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Hi Martijn

Im sorry to have to inform you that they remain unavailable in the new version for some reason here comes a diag. PS 3.40.1 not .2 :wink:

128d1e8c-4f1d-4344-ac13-288b52e9c594

// Teddy

@Teddy
Ah that makes sense :smiley:
Never pressed 3.40.2 to TEST.

Can you try again?

Yupp tested. Unfortualy same result

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// Teddy

@martijnpoppen I thought you might appreciate a positive message. After the recent changes, my battery level and temperature readings have come back, and the battery drain issue has not returned. Thanks again,

Andy

1 Like

@Andy_Henderson Super! Thank you! :smiley:

New app update (:orange_square: TEST: 3.40.3):

Changelog:

NEW:
1: NEW: rewrite of event handling
2: NEW: update battery / temp / motionsensor / contactsensor without push notifications
3: NEW: improved performance (reduce event listeners)

FIXES:
1: FIX: Door sensor was not updating anymore
2: FIX: motion sensor triggers, got corrupted after 3.40.0
3: FIX: C30/C31 add security mode toggle



:collision: If you find any issues, send a diagnostic report

:warning: Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report

  1. :mobile_phone: Via Homey Mobile app:
    More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)

  2. :laptop: Via Homey Webapp:
    Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)



You can install this version by clicking the link (version number) above and press install

:fast_reverse_button: Don’t want to be part of a test version? Install the live version → https://homey.app/a/com.eufylife.security/


@Teddy i made a new update (see above)

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They are ALIVE :grin:

I will see how it behaves over the coming days.

// Teddy

1 Like

Went faster then i thought stumblin on the next issue.

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Motion on one triggered all 6 and it doesnt reset the state out of motion.

// Teddy

@Teddy do you mean all motion sensors are triggered? when only 1 had a motion?