[APP][Pro] Eufy Security

Deleted it in the Homebase. Put it back in, and it works. Very strange.

Thanks! :folded_hands:

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@Xa4 Strange but glad it works now!

PS: :united_kingdom: topic

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I’m sorry to disturb the party again :confused:. This morning was a quick check and I tought everything worked on the experimental app.

Went back and forth with the experimental and stable update a couple of times.

Looks like the snapshot works in experimental now, but the event still doesn’t. Live feed works.

In the stable version it just works as always.

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@Glenn_Dijkstra ok almost there! :smiley: Will check.
The experimental has a nice advantage that everything is local instead of remote snapshots :smiley:

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@martijnpoppen

Hi,

I have question about RTSP

When I enable RTSP on Eufy App quality of a stream downgrades to 1080p.

I wanted to ask if recordings are also downgraded or not and still in 4k? I can’t find this info anywhere :frowning:

Best regards and thanx for answer

@Lukasz_Kostek I have no idea. I think it’s better to ask such a question to Eufy Support or the Eufy community

Ok,

I do that.

Best regards

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I have one more question.

Is this a common problem that Live streams force close Homey app after full screen option and when I rotate phone horizontally?

Full screen option in Live stream on Eufy app on Homey is working vertically but picture is stretched to full screen and it looks bad. If I rotate my phone horizontally to see it in landscape Homey app force closes all the time.

@Lukasz_Kostek I experienced that as well. I thought it was related to the camera quality, couldn’t reproduce it with lower quality cameras

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@martijnpoppen I’m pleased to report that v3.39.6 is definitely not draining my battery and that person detections are coming through to Homey OK.

IHowever, battery and temperature updates are not getting to Homey any more. It’s ironic that the only reason I was monitoring the battery was over concern about charging - worse, when it fully discharged the first time, I didn’t notice until the doorbell stopped working.

So, I’m not bothered about the lack of battery and temperature updates (I’m now using a more accurate way to measure external temperature) but thought you’d want to know.

Here’s a diagnostic in case you want to follow up:

755f8c81-15c2-43f5-8f43-e125f67f4f74

Andy

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Hey @Andy_Henderson

Thanks!
The update for battery and temp changed from 10 minutes to 1 hour to preserve battery. Maybe I can make that configurable in the futurue

Hi Martijn. I have a working 4G LTE S330 - T86p2 and am happy to help.

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Is it correct that ā€œdoorbell pressedā€ is not working? I don’t have a homebase so when this function is not working the doorbell is not able to alert me inside the house. What can I do?

@VidarK at the moment it’s really hard to debug the devices due to some changes on the Eufy side. I need quite some time to figure that out. When I’m ready to do so i’ll contact you!

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@Chriskn no that should work.

Couple of things to try:

  1. restart the app
  2. repair the device (select correct region)
  3. restart homey

My guess it works after 1 or 2. if it doesn’t please send a diagnostic report.

Also make sure to read FAQ Q1 [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

Thank you for swift response! I tried all your suggestions but still no doorbell pressed. I have the C30 camera only. Temperature and person detect works fine.

Report:

703b8686-1213-4295-89b8-abe4ec97ae4e

I think I found thebug. When i deselect ā€œPhone Call Notificationā€ in the Eufy app it started to work!! :slight_smile:

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@Chriskn ah yes, unfortunately the only way how this works

But good one I’ll add it to the FAQ
Glad it works now!

Any ideas on when this will be out of test?

No pressure mented, just eye ball..

@Sen-Sai I expect somewhere next week

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