[APP][Pro] Eufy Security

[martijnpoppen]

@VictorvanHillo Sorry what do you mean exactly, does the other one work?

[VictorvanHillo]

The Doorbell is connected to Homebase3 number 1, but I want the sound on Homebase3 number 2.
I just did a test from the webapp and got this error message, so I guess it will never work.

[martijnpoppen]

@VictorvanHillo yes, exactly what the error message says, you can’t trigger a chime without having a doorbell connected to that homebase. That was possible in the past but not anymore

[VictorvanHillo]

Too bad, but thanks!

[Aybee]

Sorry for the late reply…

[ducken]

Hi,

I’ve read back a bit in the thread but unfortunately haven’t found any answer.

I switched from Homey Pro 2019 to Homey Pro 2023 a few months ago.

Since then, unfortunately, changing the security mode on my homebase 2 has not worked via the flows in Homey that I have that worked perfectly with my old Homey.

If I go into the Eufy app and manually change the security mode between home/away, it works, but my flows no longer solve it.

Any idea how to solve it?

[martijnpoppen]

@Aybee check FAQ Q14 for instructions [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

[martijnpoppen]

@ducken please try to change the mode again and then send a diagnostic report
Then I can check the log for you

[ducken]

d2b23269-f8c4-4947-b1f7-936ceb39f0f7

Thanks for helping.

[martijnpoppen]

@ducken there seem to be issues in finding the Homebase in your local network
Are homey and the Homebase in the same local network?

[ducken]

Yes they are.

Always have been. Both with my old Homey and my new one.

[martijnpoppen]

@ducken still homey can’t find the Homebase in the network

[Kakolle]

Ihave the same problem but my homebase is in the cabin and not in the homey network can it be therfore it dosent work ? it works when i change the mode manually in homey but not in a flow //A

[ducken]

@martijnpoppen

the

You mean in the Homey network? How do I check this?

Both devices are connected to the same deco mesh hotspot and I only have one network.

[martijnpoppen]

@Kakolle manually setting it works but not via a flow? strange, please send a report

[martijnpoppen]

@ducken just to double check, does it work when you change the security mode in the device tile in Homey?

[ducken]

@martijnpoppen

,

No, it doesn’t seem to work. Tried to remove Homebase from Homey and add it again but I can’t change security status on the homebase through the Homey and the tile there.

[martijnpoppen]

@ducken can you send a new report after trying?

[ducken]

@martijnpoppen

report

30696a8f-760b-4d5d-b250-9898c6d5a39f

240ea410-a600-4b0e-bc72-f46309da4138

[ducken]

Don’t exactly know what I did but it seem to work now.

Removed and added homebase yesterday and today I took the poweadapter out from Homey for an hour or so.

Then I created this flow and then homebase changed security status automaticly.