@M_J same with the logic cards? I would expect that to work. But don’t have time to test it at the moment
@M_J Have you tried this?
For me the other sugested flows are also not working.
It stops checking with the second person.
But i don’t need this flow.
Only tested this.
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Hi,
maybe I just didn´t find the right post entry here, but since now (approx. over night):
-
may cameras are not accessible (“Gerät nicht verfügbar
App Unavailable“)
-
restarting the appl leads to “not installed” error (although I “see” the app)
Please advise!
Thanks!
@naehle not a Eufy error.
I read it’s a IPV6 Homey error which can result in app not installed issues. Disabling IPV6 should resolve that
You can try to install the latest version again via the app store.
But best is to get in touch with Homey support as it is a generic issue
thanks for the quick reply!
However, IPv6 is not enabled on my UniFi UCG, unless there more than one, well hidden place to enable it.
Edit: There actually is more then one spot, but both are set to disable….
Get in touch with Athom then?
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Yes exactly, but i didn’t thought about your example, how stupid am i 
Looks like this works for now. I will test it later this week with more notifications etc.
Thank you!
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In phone app I’m logged to Slovenia. Now Slovenia is also available in Log form. But problem still persists. I get this message:
I registered new user in eufy app and shared device with him with admin permission, but also unsuccessful in login to this new user.
What could still be wrong?
Where can I find diagnostic report you mentioned?
@naehle yes athom suport or try to re-install the app
Hello Martin,
No problem for the siren.
I sent you the code for the diagnostic report.
By site , I mean “location/home” because I have 2 housses.
Best regards,
Paul
@PaulS please send the report after you tried adding it. Now there’s nothing in the report which indicates it can’t be added
I have some C220 cams connected to my Homebase S380 and they are working correct via de native Eufy app on mu phone.
Now I want to control the cams via Homey but noticed that the switch to nightvision is not working. Anyone an idea how to fix this?
This is the flow Shared Flow | Homey
Hi Martijn,
I checked your message again about the code.
Is it at your side also possible to build a delay in the code (a few seconds) for receiving the data from the official eufy app/platform?
I have tested the flows for two days and in Homey everything works perfect. But i see that the official eufy app takes a few seconds to recognize the known persons with his ai model. Unfortunately, your app often receives an unknown person notification in Homey, which is titled as a known person a little later in Eufy. I tried by myself a delay in the flow, but this didn’t change anything because (i think) your app already have the wrong data.
@Arnold_vd_Linden please send a diagnostic report after reproducing the issue
@M_J no not possible this is in the SDK of the eufy app which I have no control over
You could change the notification settings maybe to include thumbnail
1 Like
Done
656f9fa2-124b-4952-a8f9-623147e58f7b
Thx for the quick reaction
Hi @martijnpoppen,
I recently bought the Eufy Security 4G LTE Outdoor Cam S330 and noticed it’s not available in the Homey Eufy Security app.
Are there any plans to integrate this model into the app in the future?
Thanks in advance for your great work on this integration!
@jpee yes there are plans but due to some changes in the eufy app it’s really hard to reverse engineer it at the moment. I’m in contact with eufy and athom, hoping for some official apis.
But it’s on my todo list but can’t share yet if it can be added
@Arnold_vd_Linden don’t see any issue
What is not working?
The C220 camera is not switching to nightmode or back.
Other controls seems to work perfectly.
