[APP][Pro] Eufy Security

Apps
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7503

@Richard_Neal can you share the Reddit link?

7504

There’s a few posts popping up. Also in the Eufy security camera Facebook group.

Not sure if you’re interested but so far I’ve found with the latest versions of the apps, when you try to add a device, it won’t show a home. You have to go back and view the home in the manager, then it will show but it will fail to add a device.

I’ve worked back through some old app versions and the January version has allowed me to pair everything up as normal but using the same account in a device with the new app shows no devices. The devices do show in the web portal.

As an extra quirk, I tried my wife’s account on her phone which was already running the new version, all devices paired up as normal. I tried to update her password so I could try adding it to homey (as she hadn’t saved it and couldn’t remember it), and all devices suddenly disappeared and wouldn’t re-pair.

So I’m running an old version of the app for now so I’ve at least got my cameras working

1 Like
7505

I have installed the Eufy Security app on the Homey Pro (2023). I followed the recommendation to create a second admin account and use that account to install the Eufy Security app. All devices have been added successfully, and I created a flow where a camera should take a snapshot. However, the snapshot does not appear in the Eufy Security app. How can I get this to work properly?

7506

@Leon_1 probably is related to [APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum

But maybe you can explain what you mean with the snapshot is not showing up. Where do you expect the snapshot?

7507

Hello @martijnpoppen i saw some post about adding the water / freeze sensor. Was wondering what the status is about adding this sensor.

7508

@SAL status can be found here [APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum → status is none still needs to be done but I’m dependant on the eufy library which i use and it’s not implemented there yet

7509

New app update (:orange_square: TEST: 3.35.6):

Changelog:

NEW:
1: NEW: None

FIXES:
1:FIX: Push notifications not working anymore


If you find any issues, send a report via the mobile homey app

More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)


You can install the test version by clicking the link above and press install

Don’t want to be part of this test version? Install the live version → Eufy Security | Homey

1 Like
7510

I realised I wasn’t getting any notifications from my doorbell as others have reported.

This is the very definition of “clunky” but I got detection notifications into Homey through the Voice Monkey service. That allowed me to:

  • Create an Alexa routine activated by motion detection
  • Use the routine to start a Voice Monkey flow which…
  • Gets a web URL that activates a Homey web hook

Works reasonably quickly for me. The same approach also works for doorbell presses. More details here and here.

Gets me by until, hopefully, the SDK is fixed and I can start to get temperature/battery readings through.

Andy

1 Like
7511

@Andy_Henderson thanks for sharing!
Lot seems going on at the eufy side at the moment. :crossed_fingers:

7512

I have the problem that when I create a flow via Homey, for example, to set the alarm to “Home” at midnight, it immediately sets the alarm back to “Off” afterwards.

I have already activated the force status.

Does anyone have any ideas?

Screenshot_20250713_003643_eufy
Screenshot_20250713_003643_eufy1080×2340 209 KB

7513

@Aybee to me that looks like you have a conflicting flow somewhere. Which might trigger on changing the mode. Not sure
But you can send a diagnostic report then I’ll have a look

7514

Code: b5a98ed5-9c12-4e01-ba8e-8e606ff59a8c

It worked for months, but now it’s not working anymore, and I don’t know why.

7515

@Aybee what I see in the logs is as soon as the arm mode is Home a flow is triggered which sets it to off. So I would suggest back track your flows

7516

hm only have this, but this works for month without Error

Screenshot 2025-07-13 004839
Screenshot 2025-07-13 0048391379×722 79.3 KB

7517

@Aybee strange. Also nothing has changed in the app. So not sure what happens here.

7518

I found it. Today, I switched from Nuki to Switchbot Lock, and for some reason, the “Locked” flow simply triggers it. It worked really well with Nuki.

Screenshot 2025-07-13 005404
Screenshot 2025-07-13 0054041954×301 35.8 KB

1 Like
7519

A few days ago, I bought a Homey Pro Mini. The first thing I did was integrate my Eufy devices. I have a Homebase 3, 3 door sensors, and 3 cameras. I created the secondary account, shared the devices, and installed the app, but the sensors don’t show the actual status and don’t trigger any flows. Ex. when I open or close the sensor. Its frustrating.

Note: When I added the devices in Homey, I got the error “TypeError: Cannot convert null value to object” in AddDeviceSettingItem, in RCTView, in Unknown, in AnimatedComponent(View), in Unknown.

Despite the error, the devices were added.

IMG_2750
IMG_27501284×2778 218 KB

7520

@Aybee glad you found it :slight_smile:

7521

@Ricardo_Aguilar for the sensor not triggering flows see FAQ Q1 [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum

The error page is not related to eufy please contact homey support for that

7522

I have all notifications enabled. In fact, if I open a door, I get a notification from the Eufy app. I use an iPhone.