Hij speelt daadwerkelijk af, ook de andere berichten
Diagnostic komt eraan!
@Robin_Seuren English please.
This is a English support topic. If you want to communicate in Dutch please go to the Dutch topic as linked in the first post of this topic
Sorry!
The card is actually working with different recordings as from factory. Not with own recordings. But even the own recordings are working directly from the eufy app.
87007de8-9f54-4acf-96e7-8807d7e51c5a
@Robin_Seuren please try to restart the app and try again. Most of the time that fixes it
I did, but doesnât helped. Only difference then is that the card is working as it sees a new recording.
@Robin_Seuren sorry what do you mean?
With a new recording: de flow isnât working. After restarting de eufy app: De flow is finishing in test, But still not playing
Itâs working! but really donât know why
@Robin_Seuren api sync takes a while normally thatâs probably it
Ciao, I tried to add my camera as a device in homey pro and it works. For now I have only tried to create simple flows to enable surveillance when I am away from home and disable it when I am at home and everything works. Obviously the video flow is not managed because homey does not allow it at the moment. Thank you very much for your work
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@Emanuele_VANINI awesome! If you want something with streaming you can check out snapshots 
See FAQ Q14 https://tinyurl.com/eufy-homey
Hi,
Iâve tried to set up a flow where one of my Eufy cams, in case it detects motion and itâs after sunset should turn on the lights of the camera, send me a push, blink the lights and make a timeline entry (see inserted image).
When I try to trigger the flow, the only thing that happens is that Eufy sends me a notification but I donât get any push from Homey, no lights turn on and no timeline entry is done.
Suggestions to how I fix this is much appreciated.
@Cool_K see FAQ Q1 https://tinyurl.com/eufy-homey
@martijnpoppen all seems to be clicked in correctlyâŚ
It seems like the notification is not passed on to Homey.
S380 Homebase with System version 3.6.5.9/ subsystem 1.4.0.8
Seems to be same issue as I had with my doorbell (which I thought I solved but it turned out I didnât)âŚ
@Cool_K and you are sure itâs motion detection and not a person detection? You can see the timeline inside the device in Homey,
Most of the time itâs person detection, motion detection is not measured that often
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@martijnpoppen Hi Martijn! I went true the topic, search, couldnât find. Eufy app works fine in Homey '23 pro. Camera S330, Homebase S380, latest Eufy apps. My issue:
Till now, snapshot S330 camera with text âSomeone rings the bellâ send to whatsapp, want to change to persons name included if the person is recognized. If not, then still âsomeone rings the bellâ.
So in Homey Iâve set up a basic test flow, âperson detectedâ, send whatsapp ââ#tag personsnameâ detectedâ. But all I get is âUnknown detectedâ. While in Eufy I can clearly see the name of recognized person.
My thoughts, should be possible with âperson detectedâ flow card. But somehow the name is not send from Homebase to Homey seems like. Any idea?
@Willie27 please send a diagnostic report after the doorbell with recognized person rang. Then iâll check if i can see what is wrong.
Solved: Changed to person detection. Thanks 
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what is the orange_square test update, what does it do, and how do i get it
@Ronwell sorry what do you mean? Do you mean this? [APP][Pro] Eufy Security - #7218 by martijnpoppen
Edit: I see what you mean, that was a issue in the changelog were i accidentally copied the forum post and pasted that, but thereâs no way back to remove that changelog, so thatâs why immediately bumped it to 3.33.1 - So itâs the same 3.33.1 the release for the E30
