Hi Martijn,
After the multiple app upgrades last week I don’t get a proper snapshot image anymore from the Eufy camera. The image I get send by WhatsApp is plain white every time. The same white image is see in the Eufy App under snapshot. The event image however is correct.
I am on V3.32.9
Kind Regards,
Uli
@Capetrip
Can you specify which camera. There has been no updates to the snapshot functionality. Except that the server is overloaded, see message above yours
Ok thanks. I initiate normally about 3-5 snapshots per day (doorbell and post box usage) This should not overload the server. My camera is a EufyCam 2C Pro. Worked until end last week well.
Sure I can monitor the situation if it gets better over time when you say there was no change to the snapshot functionality.
Regards
Uli
Hey all
Not sure what is latest on this. Is is not possible to add keypad as a device? It is on the list in the app but wont let me add it.
Hey @Crazy_Avocado
Why would you want to add it? It doesn’t have any functionality to include in Homey
Hey Martijn
I was too fast adding comments. I can see now that pointing flows towards Homebase work the same. As Homebase talks to Keypad as well. Apologies for timewasting.
Should the option of adding Keypad then maybe be removed as it is there but cannot be added? Or is it there with a message for people like me 
Hey @Crazy_Avocado
Yes indeed!
Actually that message was specifically added for this exact reason 
Got a lot of question asking if I could add it. So this was the solution.
That makes total sense.
Thanks for the app by the way. Working flawlessly for me
Hi Martijn,
Sorry for the delayed response!
2 : FIX: Doorbell E340 (and other cameras) - Device Alarm -
It works great! Thank you very much for all your work, your added value to Homey is fantastic! Maybe we can see you next time on their Blog? 
@Bear84 Nice! good to hear!
Actually I already joined here: 
https://m.youtube.com/watch?v=Fw0pPxDOczM
Aaah, nice. I have something to watch later today! 
I have a doorbell dual camera from Eufy. I had this connected to Homey via this app before but unfortunately had to remove it because it quivkly drained the battery, even though it is connected to the wires of the original doorbell. Without Homey I never had to charge it, with connection to Homey I had to charge it every few days.
I recently added the doorbell again and this still seems to be the case. Is there any chance of this ever getting fixed?
@Japper no unfortunately this is what it is
Dear Martijn,
I’ve gotten the ‘snapshot’ bug as well. If it comes from one of the app updates or the Homey update I cannot tell. What I’ve managed to figure out thus far is that the URL that was static before now seems to be dynamic (im using the snapshot url in scripts), in the sense that it changes sometimes daily, sometimes less often. This renders the prior snapshot to be deleted and replaced by the placeholder one. (I’m using the self hosted snapshot).
Weird…
@Zakarias_Mortensen I would suggest to use the image tag instead of the url. But will investigate
Edit: redeployed the server with some latest fixes I already prepared last week. Looks like it’s working now with better performance
I have to Eufy Devices , one is a Door Bell - T8203 and other is Lock - T8502 .
I am able to connect Door Bell - T8203 to Homey Pro but I am NOT able to connect Lock - T8502 .
I have created a different admin account with eufy but I still cannot connect.
Any Help would be great .
Thanks
Karman
@WrathofKhan Eufy door locks are not supported in this app 
TEST: 3.33.1):Changelog:
NEW:
1: NEW: IndoorCam P&T E30 - (T8417) @Emanuele_VANINIFIXES:
1: None
If you find any issues, send a report via the mobile homey app
More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)
You can install the test version by clicking the link above and press install
Don’t want to be part of this test version? Install the live version → Eufy Security App for Homey | Homey
Why isn’t my doorbell playing one of the three own recorded messages? The flow works with the factory recordings
@Robin_Seuren please share the flow you’re using and send a diagnostic report from the app. That will give more insight into what might be going wrong.
