[APP][Pro] Eufy Security

Apps
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7136

@Mike73 sorry I can’t get this to work without access to a device

Would you interested in sharing your camera with me ?

7137

What do you mean? that I share my camera, grant you access?

7138

@Mike73 yes that’s what I mean

7139

How long do you think you need acces to the camera and how do we organize this?

7140

My Pan & Tilt cams (1 wifi directly, 1 via hb) dont work fully anymore. I can move the lens with flows but on and off doesn’t show and hide the lens anymore (the on/off in total is not working) On off via App does ist but not with the Flow card anymore :frowning:
When I Turn the cam on via App i can get all the Motion etc in homey (also pics) - it see s only the on off is broken

2882a9ee-5065-4e57-83af-cefb436c0683 if needed

7141

@Rick_D if you read back a bit in the thread you will see it’s a known issue - [APP][Pro] Eufy Security - #7125 by Lukasz_Kostek

7142

Sry :slight_smile: thx for the quick reply. Happy to support with testing

1 Like
7143

@Mike73 i’ll dm you :slight_smile:

7144

@Lukasz_Kostek @Rick_D
I found the issue..

@Lukasz_Kostek mentioned his camera is on 2.3.1.0 while i made code to fix this for software from 2.3.1.2 and higher.

Will make a fix! :smiley:

7145

New app update (:green_square: LIVE: 3.32.2):

Changelog:

NEW:
1: NEW: Add Doorbell C30
2: NEW: Add Doorbell C31

FIXES:
1: FIX: Indoor cam C210 & C220 - NightVision
2: FIX: Doorbell E340 (and other cameras) - Device Alarm -
3: FIX: Wall Light Cam S120 - Pet detection -
4: FIX: On/Off Indoor Cam Pan Tilt - fix for new FW


If you find any issues, send a report via the mobile homey app

More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)


You can install the test version by clicking the link above and press install

Don’t want to be part of this test version? Install the live version → Eufy Security | Homey

1 Like
7148

@Mike73 if you have finding you can post them here
Please don’t send to my mailbox
I didn’t share my e-mail with you for that purpose

7149

Ok no problem.

7150

Hi Martijn, I’ve installed the latest sw version but it still doesn’t seem to work unfortunately

1 Like
7151

New app update (:green_square: LIVE: 3.32.6):

Changelog:

NEW:
1: None

FIXES:
1: FIX: Indoor cam C210 & C220 - NightVision
2: FIX: On/Off Indoor Cam Pan Tilt - fix for new FW


If you find any issues, send a report via the mobile homey app

More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)


You can install the test version by clicking the link above and press install

Don’t want to be part of this test version? Install the live version → Eufy Security | Homey

7152

@Mike73 @Lukasz_Kostek @Rick_D see release above 3.32.6 :slight_smile:

7153

Tested with 3.32.6 - still the same issue
294168c1-aa97-4ad1-8afb-90001183485f

Firmware on cam 2.3. 1.2

7154

@Rick_D sorry but i can’t reproduce this, it works on mine.

Please share the conection details so i might try to reproduce it

7155

Hi Martijn. When I put the cam manually in nightvision I can switch it off with homey flow. The check mark :check_mark: in the menu of eufy auto/on/off stays On. When I try to turn nightvision On again thru homey it doesn’t work. Maybe it has something to do with the :check_mark: that doesn’t change. So it thinks night vision is still on.

7156

@Mike73 sorry but i have no idea which checkmark you’re talking about, please provide screenshots

Did you go back to the homescreen, pulled down to refresh and went back to that menu?
The official Eufy app doesn’t auto refresh

7157

image0
image01179×1172 102 KB

My fault this is the screen I meant. Ok
Switching from night vision On to Off works fine :ok_hand:
From Off to On doesn’t work