[APP][Pro] Eufy Security

@Timo_Diemer
Any specific info ?

Like:

  • How is your Camera connected.
  • Did if work before
  • Do you have snapshots setup in the flow
  • Is it only the snapshot or also other features (like event images, or sending commands)

And also please send a diagnostic report after reproducing the issue

Hi guys,

I guess I am making somewhere a mistake but I can not get the tag from my detection ā€œwhenā€ action:

What do I do wrong?

EDIT: Do I simply need to create a text variable called ā€œPersonā€??

Many thanks

J.

@Jurek_Chlebowski make sure to draw a line first between the cards

@martijnpoppen:

My camera is connected via WiFi and I added the Camara to Homey via Dufy Security (now in version 3.29.4).

I created two flows, one is just doing a snapshot at 14:00, the second is coping the latest snapshot to my nap.

Yes, it worked before I could see my last in snapshot in the Homey app, but now I just see the picture I posted before.

Diagnostics report: b4a26a4f-dc3a-4b8d-b552-261d20db42a8

Hello,
when will the water leakage sensor be available in homey?

Thanks!. So simpleā€¦

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@Michael_Zimmer when they are added to the sdk which is used in this app. But that SDK is eu based and the water leak sensor seems USA only for now

@Timo_Diemer i checked your report but thereā€™s no take snapshot call in there
Please run your flow and then send a new one

Hi,
Let me check then I will share result and screenshots.

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@martijnpoppen sorry is my first report : a1776e0d-b108-453f-aa39-5d8f18dcdad2

@Timo_Diemer hmm I donā€™t see anything related why it shouldnā€™t work

But I see the same for @hass @Capetrip and probably also @Davi-d

Iā€™ll check if I can reproduce
But I already saw that my server which runs the snapshot server is not really holding up with all the request. So in the last hours it restarted already 6 times because of all the calls

Iā€™ll come back on this. But for now I grouped the message as you all seem to have the same issue

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@Timo_Diemer @Hass @Davi-d @Capetrip
There were loads of errors on the server.
Restarted one instance and scaled up
Can you retry?

Hi M,
I have just completely remove and restart from scratch in both eufy app and in homey app.
Itā€™s not super quick but at the end of the day I can get snapshots and events images in your homey app.
Will add the 5 other cameras I have in see how it works after that.
Then need to explore behavior in other app like WhatsApp snapshot after motion detection.
It worked this morning but due to WhatsApp app for homey issue it was a bit erratic.
Will keep you posted once everything works fine or if I face new issue.

Thanks :pray:t2:

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Hi Martijn, snapshots work for me now! Thanks a lot looking into it and fixing it!

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Hello @martijnpoppen ,

Just did a test, and the snapshot worked.

Thank you for the fast help!

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looks like they took this page down

@Robin_De_Lange Iā€™ll try to find it again :slight_smile:

haha thanks, i did read the Q&A because I had troubles but the answer was here, then I saw this. :rofl:

question:: I have a s350 pan tilt. but it doesnā€™t make snapshots, but I can see the picture in a event. the thing is, when I use the flow cart make a snapshot, nothing happens.

@Robin_De_Lange please create a diagnostics report after running the snapshot flowcard
Then Iā€™ll check the logs

@martijnpoppen ded0f5b1-1603-4cbf-9056-cd08302708bb thanks for helping


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