Push Notifications (CONFIRM) Issue

Hello, from yesterday i have issue with (AND) push notification (CONFIRM yes/no) , after click the notification dont show the question yes/no anymore.

I uninstall /install the app, after that, works ok for 2 notifications ONLY.

I reboot the homey pro 2023 , works for 2 notifications and after dont ask me the question again.

I use this 3+ months without any problem. Please advice.

HP23, latest firmware and app.

Diagnostics code: 84871A12

Did you install a firmware update yesterday?

I don’t know. I have enabled automatic updates.
I have version 12.4.0

It was yesterday? :grimacing::grimacing::grimacing:
@Athome_homey any fix for this?

After an update: The weirdest issues could be gone when you power off Homey for 10 minutes.

I install my updates myself. And with a Pro 23, you’d create a offline USB backup prior to updating, in order to rollback when needed.

It doesn’t work like that.
You can contact support this way: Support | Homey.

Ok I will for 10 minutes

can’t find exact the right choice to send them message!
I hope to they see my message :confused:

@Peter_Kawa I tried for 10 minutes but the same problem :grimacing::expressionless_face::expressionless_face:

You should really send a support request to Athom via the link provided by @Peter_Kawa. On the support page, select your Homey, then Mobile App (in the Platform section), provide a description of your issue and submit your ticket.

The user you referred to in your earlier post is not Athom nor an Athom employee. He is just a fellow community member. Tip: you can tap on a username to see the full name, if provided.

I had the app notifications switched off. That prevents the push and yes/no notifications

@ricercar my notifications of course are ON. I receive the normal notification but NOT the “Confirm” Yes/No :confused:

ANY other person have the same problem???