With all notifications on it works but then I get a lot of movement notifications. I was hoping persons alone would work also.
@ConstantG without movement notifications it should work as welā¦
If you use the person detected flowcard you only need to enable person detection on the camera:
Person detection was what I wanted to do but that didnāt work. The settings for my cameras look different than yours.
@ConstantG depends on the camera ofcourse. Which camera do you have?
Having constant crashes, although I have multiple cameraās Iāve only enabled the HB3 and Doorbell.
59aba7fc-6309-4e99-8ac5-ea0049c4c4ab
@GRat I did not receive a report. Can you send a new one?
Sure
5cd3b08b-417c-4de7-9244-9a53a5319bcf
@GRat once again i did not receive it. Which eufy app version are you running in homey?
Have you restarted homey already?
Thatās weird, yes restarted while I was troubleshooting but not since I sent you the last one.
3.29.4 version.
Hi guys,
Exact same issue here, the snapshot display this generic pack shot image on all my 4 Eufy Cam3.
Message : Not Found: Image with ID 9f970dc7-9684-4105-b813-3368ac66dcb6
Didnāt understand where I should use proper url for my self hosted service.
Everything great in Eufy App.
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Thank you for helping,
David
@GRat 3 times is a charm right?
Can you try again?
@Davi-d please send a report after creating a snapshot
Did you follow all the instructions like FAQ Q14? [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum
1 Like
Solocam s40.
@ConstantG then it should look like this
It doesnāt look like that on my iPhone. It works after I have set it to all movement but the problem is that it isnāt very consistent in the way it detects movement. There are always persons walking op the driveway but it doesnāt always give a persons message. I canāt figure out when it detect movement and when persons movement.
@ConstantG can you send a screenshot? I donāt own that camera
Hello everyone,
Same issue here. Since around a week ago, the snapshots stopped working on my two E330 Proffessional cameras. It either sends the generic app picture, or it sends a snapshot from several hours earlier.
All other functions/actions works as normal, so only snapshots seems to be broken. The only thing Iāve noticed is different in the flows is the language.
Iāve tried the following as part of my troubleshooting:
- Restart Homebase 3
- Restart both cameras
- Restart the app
- Remove and re-add all devices
- Reinstall the app
- Create new flows
Iām on app version 3.29.4.
Diagnostic report: 8700721f-6f2f-4fa2-ab35-c474b699facc.
@ConstantG in this case the person only option should be the one and with that you should only get person detection notifications from eufy itself and also in homey
@Hass please create a new report after making a snapshot. The log doesnāt contain snapshot info right now
