[APP][Pro] Eufy Security

Found it :+1:.

Thanks.

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i’d still noticed that the homebase 2 has trouble switching modes from Away or Custom* to Home. Switching from Home to Away or Custom works perfect. Already tried to repair the homebase but didn’t help.

@Jeroen_W [APP][Pro] Eufy Security - #2 by martijnpoppen

Sorry forgot that, send you the diagnostics

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@Jeroen_W Homey says everything is :+1:

I would suggest a Homebase restart. Most of the time that solves P2P issues

Hi @martijnpoppen , from my S340 cam I get sometimes weird snapshots, some are good and some are messed up.
Doorbell and other cam are fine so far.



Any idea why this happens?

Thanks.

Hello Martijn,
Try to get the cool new function working, but it seems my S340 doesn’t trigger the needed events to get the flow in motion


I have the correct settings as fas a I can see

But when I look in the Homey s340 triggers it seems nothing is reported there as well, all triggers are not seen for two months, except the doorbell push.

I hope you have an idea what this can be.
Thanks and regards,

Cor

@Cor_De_Rooij yes, that has nothing to do with the new feature check: [APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum Q1

Oh and btw, that doorbell is the E340 :wink:

@Heula that’s interesting. I do have a S340 here (empty battery). will charge it and check it

might be because of the stream length. I only open the stream for 3 seconds. and send that part to the converter. might be not enough.

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@Heula which cameras did you test? Then I can keep track of what works and what not :slight_smile:

I also have a wireless doorbell T8210 and a cam 2C pro

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Thx, I did test those aswell :stuck_out_tongue:
S340 is charging, will probably take a while to revive :joy:

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Good point, so true E340 it is :smile:
But still this is not working and the settings are correct, also in the security settings, or?

@Cor_De_Rooij and you do receive push notifications from Eufy on your phone? (official app?)

Yes, I do

@Cor_De_Rooij can you try to restart the Eufy app in Homey? My guess is that something went wrong with starting the notification helper

@martijnpoppen Okay I’ll do that and see what happen (I’m not at home on this moment, so the result of this will follow later. Thanks!

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The problem @Cor_De_Rooij is experiencing, seems to be the same problem as I am experiencing for several weeks now. I have posted before in this thread, and tried a lot of different things. Only one time in the last 5 weeks the movement trigger was detected by homey.

Could resetting the Eufy setup do any good? It is about the last thing I haven’t tried yet.

BTW: I’m using a homebase2 with a T8210 and an eufycam 2

@ThoFlo sorry i thought your issue was resolved according to this [APP][Pro] Eufy Security - #5103 by ThoFlo

Anything changed since then?
And please send a report its hard to guess what wrong

And double check. Are push notifications enabled in all the modes?

That was the one time it did work, but after that night I had to repair the devices with new login. And after that I can’t reproduce the situation that it will work again.

Push notifications are on. And I receive notifications when I use the second account on another phone.

I have also tried a new account.

Strange is the fact when I add the doorbell or the cam, Homey thinks that they can trigger on pet movement. After rebooting homey and the homebase2, Homey doesn’t show the pet movement trigger anymore. It does this every time when I reinstall the devices on Homey.

Funny thing is that it does change the temperature every few hours.