@martijnpoppen you should have a new report now from me.
Let me know if you find something interesting.
1 Like
New app update (TEST: 3.12.3):
Changelog:
NEW
1: NEW: library: better image decryption
2: NEW: add option for manual IP address for Solocams E/S/L seriesFIXES:
1: FIX: HB3 Dual Doorbell notification (Person recognition)
2: FIX: memory leak after re-pairing
3: FIX: notification service not started after pairing new devices
4: FIX: door sensor ghost events
5: FIX: pairing captcha not working
If you find any issues, send a report via the mobile homey app
More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)
You can install the test version by clicking the link above and press install
Donāt want to be part of this test version? Install the live version ā Eufy Security | Homey
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@Goliath made a new fix, can you check? 
@martijnpoppen Iām still having problem with motion detection. Sometimes it just get stuck and do not report any detection. Now last time it was triggered was 2h ago but I have been going in and out multiple times during this hour.
And also battery capacity is not updated either itās been stuck on a level which was a few weeks ago.
@Goliath make sure that your push notifications are enabled in all the security modes you use. Otherwise it will not be detected by Homey
Battery is not reliable see:
@Goliath also checked the report for the dual cam. Theres no user detection in the notification at all 
Can you change the notification type maybe and see if that makes any difference?
New app update (TEST: 3.12.4):
Changelog:
NEW
1: NEW: library: better image decryption
2: NEW: add option for manual IP address for Solocams E/S/L seriesFIXES:
1: FIX: pairing captcha not working
2: FIX: memory leak after re-pairing
3: FIX: notification service not started after pairing new devices
4: FIX: door sensor ghost events
If you find any issues, send a report via the mobile homey app
More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)
You can install the test version by clicking the link above and press install
Donāt want to be part of this test version? Install the live version ā Eufy Security | Homey
@RobbertV This should fix the captcha for the login again 
For you Homebase events make sure you have the notifications enabled in the Homebase settings 
It is enabled, Iām getting push notification via official eufy app but within homey itās not getting triggered.
Login works again, thank you!
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@Goliath thatās strange, it should come in, can you send a report when that happens again?
@Goliath got your report, but thereās nothing there. the app is just started (probably due to the update).
Can you make sure to send the report after you had motion detection?
New app update (LIVE: 3.12.4):
Changelog:
NEW
1: NEW: library: better image decryption
2: NEW: add option for manual IP address for Solocams E/S/L seriesFIXES:
1: FIX: pairing captcha not working
2: FIX: memory leak after re-pairing
3: FIX: notification service not started after pairing new devices
4: FIX: door sensor ghost events
If you find any issues, send a report via the mobile homey app
More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)
2 Likes
Just want to check on new devices how we can help getting those added?
Basically I want to replace my outside drive lights with the S100 lights/cameras and donāt want to do that without it being supported (or a way for me to help get it supported!)
Thanks!
@GRat
Support for the S100 is already added to the beta of the library im using. Working on a first implementation in Homey.
Hope to have something workable soon. 
Will probably without the color changing of the light, but have to check that
Brillaint, thanks @martijnpoppen !
1 Like
Great. Iām looking forward to testing 
The Eufy app was always working for me, but now itās broken and the repair option only shows a loading screen indefinitely. I can log into the Eufy app with the (secondary) account I use for Homey/Eufy and all the devices are there. 2FA is disabled for the account. On the Homey Web app, the device seems unavailable, but when I click on it, I see the device with s/n and the correct IP address. Am I overlooking something? I do have (donāt know how) two homes in my account, one had no devices but I canāt delete it.
Hey @Raytestrak
Are you on the latest version of the Eufy app? (3.12.4)
In the last version i made a fix for the loading screen issue.
If you are on the latest version can you send a diagnostic report?
Latest version and instructions on how to send a report: [APP][Pro] Eufy Security - #3845 by martijnpoppen
Iām using 3.12.4. Donāt know how, but I just synced again and this time it went through? I was chatting with Eufy Support earlier about how to delete the empty home, but I donāt see how it could be related (the chat session I mean, the empty home could be related, but itās still there). Thanks for the app, my Homey is my doorbell (amongst other things) so the Eufy app is important in our household.
