[APP][Pro] Eufy Security

[martijnpoppen]

@svenvk which mode do you have enabled for the notifications?

[svenvk]

same as your screenshot (“Include Thumbnail”)

[martijnpoppen]

@svenvk can you try another mode and see if that makes a difference in Homey?

[svenvk]

@martijnpoppen I just tried the first option (“Most efficient”), but that doesn’t seem to make a difference

[Sharkys]

That’s Martijn the same I have reported - actually it looks like that the Homebase 3 nor the cams are not integrated at all - I have separate account, enabled thumbnail, like in case of Homebase 2 previously and anyway, nothing works - sound, people detection etc.
Maybe Eufy changed something again

[martijnpoppen]

@svenvk @Sharkys i think i know the issue.
Will make a fix this weekend or begin next week (due to holidays)

[svenvk]

Thanks a lot for all your efforts @martijnpoppen !

[Ria_Banis]

I have the Homebase 3 with S330 cameras. I can’t find how to create a flow for this. Would you be so kind to give an example?

[danone]

Use the logic card.

And make sure the person’s name is spelled exactly like you’ve setup in the Eufy app.

[Heula]

I use this exact flow but nothing happens when persons are detected bij my doorbell.

Running the flow manually, it works.

[danone]

That’s something for @martijnpoppen

[Heula]

I know, I told hem earlier this week I would test these flows and it doesn’t seem to work. I’m sure @martijnpoppen wil read this.

[martijnpoppen]

@danone @Heula related to this post from @Sharkys [APP][Pro] Eufy Security - #3634 by Sharkys

[martijnpoppen]

New app update (TEST: 3.10.0):

Changelog:

NEW:
1: NEW: add Image decryption

FIXES:
1: FIX: Notification Images

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If you find any issues, send a report via the mobile homey app

More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

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You can install the test version by clicking the link above and press install

Don’t want to be part of this test version? Install the live version → Eufy Security | Homey

[Sharkys]

Wow, sound promising ! Sent you diag Martijn, not sure if there will be something visible or not… still didn’t get the picture.

[martijnpoppen]

@Sharkys strange, works for me. Which camera?

[Sharkys]

Tested on Eufycam 2 as well as S330 / EufyCam 3, all on S380 base unit
Let’s see what others will report, maybe it’s some specific issue I do have alone

[martijnpoppen]

Will do some tests tomorrow. Indoor cam PT is working fine

[martijnpoppen]

@Sharkys Looks like this is related to the HB3 connected camera’s. The notification is not processed.

I’ll update the test version as some additional logging would be nice

[martijnpoppen]

@danone is the indoor PT connected to the HB3?