@Ole_Rosset in that case there’s something wrong with the connection.
Is Eufy in the same network as Homey? no guest networks or vlan?
New app update (live: 2.36.6):
Changelog:
1. FIX: set LOCAL_STATION_IP for standalone cameras when Adding a new camera
2. FIX: set notification service when new device was added
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Yes, same network.
@Ole_Rosset can you share a diagnostic report?
via the mobile homey app:
More - apps - Eufy Security - settings wheel right top - send diagnostic report
@FranklyEpic can you share a diagnostic report?
via the mobile homey app:
More - apps - Eufy Security - settings wheel right top - send diagnostic report
I have just done a Eero reboot and its all back and working lovely!
Sorry to do a follow up but:
Is there a difference between “motion alarm is on” and “motion detected”?
Secondly, I have been trialling using the homey alarm base to turn on Heimdall, but its not really working. I read in some of your previous documents you do not advise using both, is that still the advice?
I am working up some flows for deterant, if motion activated, turn on lights etc but… only if eufy home mode away or night. Is that the best way of handling this?
@FranklyEpic oeh thats nice! 
great!
Some explanation on the generic alarm:
Use generic alarm: this will turn on the motion_alarm when theres movement/person detection/sound detection. This will also set the zone to active. If you don’t want to use this zone activity you can turn it off
@Ole_Rosset what you can do: go to the device settings, click reset data , click save changes, Eufy will try to update to the latest data.
A app restart might work too
Thanks @martijnpoppen and with regards to Heimdall? Its advised not to use this?
The generic alarm was added with Heimdall in mind. So you can use it together 
Yes that should work.
When dog wakes us up at 0400 and the alarm is on, we dont want it to go off when the door opens, so the camera can see us in the house, it turns off alarm for 10 minutes and turns on the light… I am using this same process for arming / disarming at night and in the morning.
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Great! I am using this for the whole alarm system logic, so I feel no reason to use Heimdal? Possibly I am missing something?
No its up to you
Im also not using heimdall
Still feeling like i can control it myself without the use of heimdall 
Awesome, I think I finally have this going in the right direction!
Please say if this is not something you know but, in the Eufy app, you can have motion from a camera trigger the alarm at the base station and also a camera alarm?
Is there any way to reverse engineer this so, I can turn the camera alarms on? I am creating a panic button and I want everything that can shout, to shout! I have slipknot playing at 90% on my 6 sonos, but would love for the cameras to all start screaming too…
@FranklyEpic only for the Homebase and stand alone cameras theres a alarm card
Atm i am not able to add any device except the base and the dual doorbell. Keeps throwing me to login screen and timing out. Save changes works and says logged in. Can see devices in eufy app under the shared devices’ account. Just me?
@Michel_Helsdingen you can try via the add devices screen.
Go to the device you want to add and add your credentials. You can also try to switch region.
