Unfortunately not, I have never ever seen the icon in the web app (have tried to reload, clear cache etc).
@Peter_Kalrsson strange. Did you try a app restart of the Eufy app?
Hallo Martijn,
Ik heb een korte vraag over hoe je voorkomt dat als er aangebeld wordt, je niet iedere keer opnieuw het Eufy Security logo scherm te zien krijgt, voordat je eindelijk een beeld krijgt van wie er voor de deur staat haha. Zodra er een tijdje niet is aangebeld of geen beweging is geweest, lijkt het erop dat eufy zich opnieuw aanMeldtā¦
ik hoor het graag
Groetjes
Stephan
Hi @SR_Van_Put
Please keep this thread in English. Or use the Dutch subtopic ([APP][Pro] Eufy Security (nl))
The stream is a cloud stream, so it will always be like this
What you can do is start the stream on person detection.
But only open the stream once Somebody is ringing the doorbell
Good afternoon.
I have anoth annoying flow question I seem to be getting very wrong.
Context, I am trying to create a deterant in my back garden using floodlight cam 2, when motion detected and the house mode is night, do somethingā¦
Problem is, I do not know what to start with becuase each when
action gives me more options. So, a virtual device as the trigger can be āmode onā but when it is the AND it only gives me āis turned onā
So, the same thing happens in reverse, with the Eufy Cam, becuase if I allow that to be the AND it only allows me to choose āthe motion alarm is onā - which doesnt work either.
I feel ashamed to say I think i am missing something very basic here! It feels like I need both to be when actions?
Hi @martijnpoppen
Have you had any issues using eero? I have my floodlight cam 2 outside and it is using an eero extender in a different location to the others.
IP address is different to hub and yeah, not playing ball!
Many thanks,
Nick
Hey @FranklyEpic
no issues that iām aware of.
but itās not 1 network?
Hi! Iām trying to control my Solocams using your app in Homey Pro, but it seems really unstable and doesnāt really work. I have set it up according to your instructions but the flows keep failing. If you look at the images Iāve attached, it is a flow I started and then again a couple of minutes later. Both cameras are set to away in the iPhone app. Any idea what is wrong? Any help would be most appreciated!
Hi All,
Iām having issues with my Homey Pro/Eufy integration. Especially my Dual Doorbell. I can sent orders to it (e.g. playing a message), but I the trigger āDoorbell is pressedā isnāt triggered when the doorbell is pressed.
- Other triggers from other Eufy devices work (e.g. status change or general alarm from Homebase)
- I can add the doorbell and also push actions successfully
- If I login in the Eufy app with the user that is used with Homey I do get a push message when doorbell is pressed
- I shared my devices with this user, I didnāt add him to my home.
- I already tried re-installing App and rebooting Homey
Can anyhelp help me solve this? Probably there is something not fully right setup, but I canāt figure it out.
@Ole_Rosset
I think itās due to the fact the solocam is not reporting itās status to Homey.
Best practice is to use Homey as the source of truth and let Homey control Eufy.
Due to the limitation in the API I canāt request the status without getting the user locked out 
So for the current flow. Make sure to set the security mode first in Homey, so itās aligned with Eufy.
You can do that from the device panel
Hey @Wouterr
Might be multiple things:
- push notifications not enabled for your security mode (homey / away etc)
- push notifications in the doorbell settings should be on include thumbnail
if above donāt work:
- restart the homey eufy app
- last option: click the orange button in the config app settings
@FranklyEpic sorry didn;t see your first message with question of the flow.
I think you need 1 flow. Because turning the night mode on and thereās motion is only a fraction of the event. Because that should happen exactly at the same time.
I would say:
WHEN motion
AND night mode is on
THEN do something
@martijnpoppen Indeed it was the type of notification. I selected āFull Effectā. It includes a thumbnail so I assumed that fit the criteria. But turns out it doesnāt 
Only thing that isnāt working is the thumbnail. Itās not visible in Homey. Any ideas for that? 
@Wouterr the thumbnail only updates when a event happens. So person detection or motion etc
Do you get any events in Homey?
You can check the sensors tab on the device tile
Iām referring to the thumbnail from the doorbell after it has been pressed. I would assume that counts as an event?
@Wouterr yes/no
The doorbell press doesnāt always attach a thumbnail in the eventā¦
@martijnpoppen
Ah ok, then that is probably it. Thanks!
It is one network but they are creating meshesā¦ either way, Homey can control an indoor 360 camera but not the floodlight cam 2.
Not sure if its an IP issue, have read your other advice. Getting timeout in homey when trying to turn it on/off
That isnāt working to well either Iām afraid. I try to set the status to the same that is in the iPhone app, but it times out and goes back to previous status or to no status at all. See attached images. Nr. 1: I try setting it to Home which is the status in the iPhone app, but it times out and goes back to Away (Nr. 2). Nr. 3. Here it times out as well and goes back to no status at all.
@FranklyEpic what you can do: go to the device settings, click reset data , click save changes, Eufy will try to update to the latest data.
A app restart might work too
