[APP][Pro] Eufy Security

@ducken
Yes!

Do you have multiple doorbells or only one?
I do see that you connected one already.

I have only one.

Do you mean connected to Homey?

… How stupid am I???

I see that I’ve already added it to Homey, how could I miss that??

Really sorry for the inconvenience.

1 Like

No problem!
Nice that solves it then :smiley:

2 Likes

Yes,

Thank you very much :slightly_smiling_face:

2 Likes

Dermed ut is working! Thanks a bunch! :slightly_smiling_face:

1 Like

Nice :smiley:

I’ve got something strange going on. I have a flow on my Homey that sends a message to me when movement is detected by my Eufy doorbell. The doorbell was set to ā€œall motionsā€.
Last week I got a lot of messages, because the doorbell signaled some movements I didn’t see. Quite annoying, so I changed the motion detection to ā€œonly for peopleā€ (or humans?). The number of messages dropped to a normal level. But after that, my Homey doesn’t send messages with a picture of the person standing in front of the doorbell. The original Eufy app atill gives messages, so the doorbell is functioning.
I didn’t change any other setting of the doorbell. So, the doorbell has a ā€œpushmeldingā€, I use 2 accounts of which 1 is used in the Homey, username and password are correct, I entered them again in the Homey Eufy app, etc.

I already restarted the app in the Homey, makes no difference.
Strange part is that when I test the flow, I get the message with the photo of the last person in front of the doorbell.

Anyone any idea of what is going on? How can I get the messages back again?

@Roger_Gorissen

I think you are using the 'Beweging gedecteerd" card and not the ā€œPersoon gedetecteerdā€.

I have my flow set-up like this, so it will react on anything:

1 Like

Thanks, will try the other card.

I’m surprised that ā€œbeweging gedetecteerdā€ doesn’t report more movements, meaning that people are included. So, ā€œbewegingā€
Will always be good. But probably Eufy reports a different signal in case people are detected instead of other movements.

Tried the card ā€œperson detectedā€. Unfortunately, no message from my Homey when I left my home and looked straight into the camera.

Testing the flow showed the wanted result, so to my opinion the flow is correct.

It seems like the Homey doesn’t catch the signal from the Apple Eufy app. I change the setting of the doorbell back to ā€œall movementsā€ and see if that makes any difference. I’ll be back :wink:.

@Roger_Gorissen if you want you can send me a report. Then I can check if the event comes in :slight_smile:

@Roger_Gorissen I saw a person detection coming in on 7:37 looks like it’s working. Maybe also good to check if the security modes are set to push notifications?

Report created, 109b848d-0548-4095-8b6f-bd9868897c6c

Event on 06:57.

See your answer. According to the Eufy app (ios, not Homey) no one is coming in on 07:37. Do you see a signal on 06:57? That’s when I left, so I’m sure something happens on that time.

All security modes have notifications on for the doorbell.

Might be that the timestamp is not correct here. But looks like Homey is able to receive events

Ah, ok.

So no technical issue. Now trying to find why Homey doesn’t seem to do anything with the signal.

Does the Eufy app sends different messages when the movement detection is set to ā€œonly for peopleā€ vs ā€œall motionsā€? Is that the reason you have separate cards for ā€œa movement detectedā€ or ā€œa person detectedā€?

It isn’t useful to remove the doorbell and make a new device? Or what do you think?

It’s just a different card to show the difference.

There’s another card which you can use:

Generic Motion alarm. That will trigger if any of the events comes in.

Did you do some more testing? If so can you share a new report

Boys,

i’ve been reading this topic for 2 days now and i still haven’t found a why to get my doorbell to trigger my flows in Homey.

i’m pretty certain i’ve done all of the above.

2nd admin account
uninstalled / reinstalled
removed , re-added devices
restarted with new account on Eufy.
i’ve completely started from 0 on my homey so i don’t know anymore.

if i manually trigger Eufy in the Homey App my flows are triggered. but when i go to the doorbell for example and want to trigger a simple flow i don’t believe the events are getting through to homey for some reason. Anyone who can assist ? i’m desperate at the moment XD

Eufy Security App v2.35.7 ( homey)
Homey v 8.0.2

so it all should be the latest.

note: i’m not really an expert and do want to congratulate all i’ve read above, but i’d like to see it work for me as well.

When using the ā€œGeneric Motion alarmā€ I do get messages from my Homey as I used to do. Both settings of the ā€œMovement detectionā€. Problems seems solved.

1 Like

@Nick_Wuyts
That’s strange

I would suggest to do the following:

In the mobile Homey app:

More - apps - Eufy Security - config app

Select the orange button in the bottom .

After that restart the Eufy Security app

@martijnpoppen
my friend.
i don’t know what changed but it works.
to be specific.

i reseted in homey with the orange button
then i forced shutdown the Eufy App
then i Forced shutdown the homey app
Opened both apps
delete all flows
reconfigure flows
And poof ā€œMAGICā€ !!! works like a charm now.

verry verry thankfull.