[APP][Pro] Eufy Security

Hi, when streaming to my chromecast the video is only red colored. Am i doing something wrong?

Hey @Smart_UX
Not sure
You can check on Eufys site

Using the link in my browser just works fine.
Thought you might have had this issue :relaxed:
Will check further

@Smart_UX using the same stream. So might be that Chromecast handles it different

Hi Martijn, just find maybe the reason why the alarm triggers when I set the flootcam status to away. Ore sleeping. The homey eufy app detects movement ath that moment. I took a look ath the eufy app, there was no movement.

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I tried that but that was not the reason

Hey @Yannick_Eeckelaert
Was already checking the report.

Will have a look, but I think you’re right

@Yannick_Eeckelaert found it.
The floodcam shows a notification when changing security modes. The other stand alone camera’s don’t so thats why it bugs.

New app update (test: 2.29.3):

Changelog:
1. NEW: integrate Eufy Homemanagement (Eufy firmware v4.0.0)
2. NEW: Support Region selection in login
3. FIX: wrong eufy-homey-client version
4. NEW: add option to reset the notification service when it is ā€˜stuck’
5. FIX: Actor_id was missing after Eufy IOS 4.0.0 migration
6. FIX: change wired doorbell snooze mode flowcard (NOTE: this replaces the old flowcard!)
7. FIX: floodlight arming change trigger

Expected go live of this release: Tuesday 15th of feb


@Yannick_Eeckelaert can you check if this works?

Hi you all,

I found on this page that I need a secondary login to use the Eufy app on Homey. I tried to add a new ā€˜resident’ in the Eufy app and then create the secondary acount on a different phone. After that I removed the app from that other phone, so I think that is the way to create a secondary account. Unfortunately when I try to login to Eufy with homey It keeps returning the loginpage.

I hope someone knows a solution, thanx in advance.

Jeroen W

Hey @Jeroen_Wi

Currently there is a issue with the latest Eufy app version and Homey.

If you installed the Eufy app you’ll see that on your time Line.

When you follow the URL in that message you’ll land on this topic and it Will show you the latest status about the issue.

Theres a fix available at the moment but it is in testing phase.

Install the app by going to this link:

Then you can add the devices. No need to login in the app settings

Make sure to share the device and not as resident

Thanx for the quick answer. Is it correct that I still need to login? Difference between previous version is the Regio field (EU/US). I have shared the devices this time, but still a returning login screen.

Ah, it works now after a couple of tries! Thanx!

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Sorry Martijn waarschijnlijk stel ik een vraag die je al eerder hebt beantwoord maar ik kan het nergens vinden in alle topics en kom er niet uit.

Ik krijg mijn Eufy Homebase 2 niet gekoppeld. Ik weet niet wat ik verkeerd doe. Ik heb een tweede admin account gemaakt. Wat mij opvalt is dat als ik met het tweede account niets koppel, dan zit de homey de homebase niet. Koppel ik de homebase dan is hij weg uit het eerste account. Ik heb ook geprobeerd het op te lossen door te delen met iemand met een andere telefoon en app maar dat werkt ook niet.

Klopt het dat

Mega veel dank voor je reactie en groet,

Henk Karman

Hey @Henk_Karman
Please keep this topic in english (so everybody can read along)

Can you share a diagnostic report with me?

You can also try the new test version as that fixes a lot of issues with the latest Eufy version

You can install via this link:

Hey Martijn,

Many thanks foor your quick respons! The new app worked after some trying.

Greetings,

Henk

1 Like

En is This really a movement notification? Ore is this the notification that is telling that the system is away, home, off? Like the home base dos. Seems like it see’s the status as a movement. I don’t know if the stad alone camera’s work in the same way the flood cam dos. The flood came works like the home base you can change to home end away end sleeping etc. (As you already know) but is it possible that rose status changements triggers the motion alarm?

I’m just saying. The online notification in the eufy app that you see is the status how changed. In the flood cam I can not disable them for testing it out.

Grtz Yannick

Just saw your post i will test it now

1 Like

Hi Martijn,

Just test it. Still movement notification after arming the alam (changing cam status to away ore sleeping ore home)

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Hey @Yannick_Eeckelaert
Have to add some logs to check again.
Will come back on this tomorrow

Hi,

i am on 2.29.3 as I did not get any movement/person notifications since about 5-7 days any more (base has latest FW, app is 4.0.1).Logging in seems to work, changing state, too, but no triggers. Tried resetting the notification service but I only get the following error message ā€œError: unable to verify the first certificateā€. Any idea or solution or hint?
thx, Kai