[APP][Pro] Eufy Security

@theodorhesse @Goggmeister I know you had issues configuring the app. Check above release and it should work :slight_smile:

I still cant log in! It just loads a bit, then pops back to login credentials!:roll_eyes:

But what does it mean that i have to use «extra eufy account?»

Did you install the test version @Goggmeister ?

Extra account is a shared account. Because you cant be logged in on 2 devices at once

Where do i install the test version? And do i need to delete the old version?

And everything is in deutch or something!

@Goggmeister

Thank you very much. I installed the new test version, however it now tells me that there are no devices and I should try another region. Could it be a problem that my region is Switzerland and I can only choose between EU and USA?

@theodorhesse Switzerland will default to EU. You can check here: https://extend.eufylife.com/domain/CH
You can try one of the 2 regions and the devices should show up. (assuming you shared them with the extra admin account)

Make sure that the region is the same as shown in your Eufy app. (mine is US)

I have installed the test version! But i still just get the login bug each time i try to log in🧐 i dont understand what i could be doing wrong!!

This screen says “Region: Switzerland” for me, that’s why I thought that might be an issue. I shared the entire home with a second account and tried both regions but it still says that there are no devices found.

@theodorhesse and @Goggmeister can you share a diagnostic report with me?

You can do that via the mobile Homey app.

More - Apps - Eufy Security - settings wheel right top - send diagnostic report

Done. Thanks for looking into it: 0d7c92fc-52f4-400b-9f69-097d090f8084

@theodorhesse Thanks. Did you also try region US ?

@Goggmeister @theodorhesse found the issue
will fix quickly :slight_smile:

This is a url to a video of what i am doing, and the problem i have:

Diagnostics report: 45FE7E

New app update (test: 2.28.2):

Changelog:
1. NEW: integrate Eufy Homemanagement (Eufy firmware v4.0.0)
2. NEW: Support Region selection in login
3. FIX: wrong eufy-homey-client version

@Goggmeister @theodorhesse
Fixed. You can install the test version by clicking the above link and press install

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I now get this message:

Translates to: unknown error occured:26052-need validate code

@Goggmeister
You need to disable 2FA for that account
The installations instructions mentions that 2FA is not supported.

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Oh my god! It finnally worked! My stupid head did not understand what 2fa was! Thanks for all help​:pray:t2::grin:

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No problem!
Also the Eufy 4.0.0 version didn’t work before so until today there was nothing you could do :wink:

@Goggmeister for more information about the app I can refer you to the FAQ