Dear Martijin,
I wanted to add an Eufy E28 device to Homey, but after entering my Eufy account details, the following message appeared: “Searching for devices… (This may take a few minutes)”, and nothing happened; the process did not continue. What can I do to successfully add the device?
I hope I’m posting this in the right place 
@Gabeon please send a diagnostic report so I can check the logs for you
Thank you for your help and your time. I have sent the report.
@Gabeon as far as I see you have incorrect login
@martijnpoppen i did a clean install and everything works again. Thnx!.
Thank you, although I don’t understand how that’s possible. I log in with the same account as on the iPhone app, and everything works fine there.I’m at a loss as to how to solve this…
@Gabeon make sure to remove any special characters in your password. As far as I know only @ works in the password field if you want to make a external connection
Yes! 
Thank you, problem solved. I sent a little support…….
@Gabeon thank you! Very much appreciated
Dear Martijn,
I would like to kindly ask you whether are you planning to add the support of the eufy e15 lawn mower?
Thanks,
Csaba
@Csaba_Nagy yes I am but not received the sample yet from my contact person so can’t work on it yet
Have you by any chance seen an opportunity to look into this yet?
@Stijn_Beelen yes and couldn’t find the reason why. So no idea how to fix it. So for now it is what it is
Thank you for looking.
And @ rowancalderin Wondering if the problem with the G50 Hybrid is solved. Mine gives the same problem: Invalid enum capability (homey:app:com.eufylife.home:action_clean_speed) value: 158. Expected: off,quiet,standard,turbo,max
@Marc_Visser no this device uses a complete different api as far as I could tell
It seems matter capable though so that might be a possibility
Not sure if that works
But there’s not really a fix for the G50
Lately I’m having a lot of issues with my Robot Vacuums.
I get this error:
“Dit apparaat is nu niet beschikbaar”.
It seems like the only way to solve it is to reinstall the app and relogin.
Is it possible to re-login without having to delete and reinstall the app?
and secondly:
I get that Eufy Clean and Eufy Security are currently 2 apps.
But at least on Android they are merging slowly towards one Eufy app.
Is that something you plan to do as well? Just curious.
@Kyle_Michiels when that happens again please send a diagnostic report
I’m planning that yes, but due to memory limitations not sure if it’s possible both Clean and Security are high on memory in Homey
Also they are 2 completely different API’s even in the official eufy app. They just made a wrapper around all the apps
Thanks for the reply!
Currently I can’t get any robot vacuums to show up when I try to log in.
I updated my Eufy password about a week ago.
So now I can log in but no vacuums show up. What could cause this?
And please correct me if I’m wrong, but if someone changes their password the only way to get everything up and running again is to delete and re-install the app?
@Kyle_Michiels please send a report
