Eufy Clean - Live Well. Live Smart. Adds support for Eufy Robovac [image] [APP][Pro] Eufy Security :warning: App status — please read before posting an issue :warning: Last updated: 15 July 2026 In short: Eufy is moving everything to their new “Mega” platform and switching off the old system t…

Hello @martijnpoppen Can you explain the difference between ‘Begin met stofzuigen’, ‘Start scene [nr]’ and ‘Stel modus in op Start auto reinigen’. Can you explain how it all works? And what do ‘auto reinigen’? And where I can set the different scenes? Thank you. [image]

@Erik_W scenes those are the modes you set in de eufy clean app. The numbers are not matching it’s trial and error start cleaning is the cleaning based on the settings you have set in the app or via the set clean mode card Auto cleaning same as in the eufy app it detects itself what it needs to do …

Dear Martijin, I wanted to add an Eufy E28 device to Homey, but after entering my Eufy account details, the following message appeared: “Searching for devices… (This may take a few minutes)”, and nothing happened; the process did not continue. What can I do to successfully add the device? I hope I…

@Gabeon please send a diagnostic report so I can check the logs for you

Thank you for your help and your time. I have sent the report.

@martijnpoppen i did a clean install and everything works again. Thnx!.

@ martijnpoppen Thank you, although I don’t understand how that’s possible. I log in with the same account as on the iPhone app, and everything works fine there.I’m at a loss as to how to solve this…

@Gabeon make sure to remove any special characters in your password. As far as I know only @ works in the password field if you want to make a external connection

Yes! :slight_smile: Thank you, problem solved. I sent a little support…….

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martijnpoppen September 9, 2025, 5:12pm 925

@Gabeon as far as I see you have incorrect login

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